Tenantcheck Insights · Case study
Tenancy Tribunal case 5389843 — Mould at Unit/Flat Flat 3E, 15 Augustus Terrace, Parnell, Auckland
Published 16 April 2026 · Application 5389843
- Mould
- Leaks
At a glance
Key facts from the published tribunal order.
Outcome
Mixed / unclear
From published order
Location
Auckland
Tribunal region
Adjudicator
H Ben Fayed
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- The respondent will pay the applicant $780.00 on or before Friday 24 August 2026 as full and final settlement of this claim.
Reasons
- Both parties attended the hearing.
- The applicant’s claim was for compensation for leaking, draughts and dampness that endured for the duration of the tenancy despite the landlords’ best efforts to remedy the issue.
- The respondent offered to settle the applicants claim for $5000.00.
- Despite this figure being significantly less than the applicants claim, the applicant elected to reduce the settlement to $780.00 when they heard that the respondent was in a state of financial hardship.
- I commend the applicant for the generosity, compassion and grace they have demonstrated in today’s hearing.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Key findings
- Dispute theme: mould
- Dispute theme: leaks
Property management
- BARFOOT & THOMPSON LIMITED (respondent)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5389843?
The tribunal order states: The respondent will pay the applicant $780.00 on or before Friday 24 August
How much money was awarded in case 5389843?
Verified claim lines are listed on this page.
What type of tenancy dispute was case 5389843?
The primary dispute was Mould. Related themes: Leaks.
Where can I read the official tribunal order for case 5389843?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13455225-Tenancy_Tribunal_Order.pdf.