Tenantcheck Insights · Case study
Tenancy Tribunal case 5397288 — Tenancy dispute at 373A College Street, Hokowhitu, Palmerston North 4410
Published 12 February 2026 · Application 5397288
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Mixed / unclear
From published order
Location
Palmerston North
Tribunal region
Adjudicator
T Prowse
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- The Bond Centre is to pay the bond of $520.00 to Manner Property Management Limited immediately.
- Manner Property Management Limited is to apply the bond towards the cost of the repair of the damages.
Reasons
- Only the landlord attended today’s hearing. The tenant was called on both the number in the application and the phone number in the tenancy agreement. The number in the application went to answerphone, the call to the number in the tenancy agreement was picked up, but when I identified that it was the Tribunal the person on the other end hung up.
- The landlord applied to the Tribunal on the 25 November 2025 for termination of the tenancy and orders requiring the tenant to pay for damage to the property and removal of rubbish.
- Since the application was filed the tenancy has ended on the 18 December when the landlord gave the tenants notice to end the fixed term tenancy.
- The landlord tells me that the property is extensively damaged, as was evidenced in the photographs that were submitted with this application. He says that he is currently working with his insurance company to remedy the damage but has not had his claim finalised and therefore cannot quantity his loss.
- The landlord is not in a position to quantify the loss under this application. I consider the most sensible way forward is to allow the landlord to file a fresh application that sets out all of his claims for costs arising from the damage that the landlord claims that was caused by the tenant or her invitees.
- In support of this application the landlord provided photographs taken during an inspection of the property in November which shows that the property has been extensively damaged during the tenancy, there are multiple holes in many walls. I am satisfied that the damage occurred during the tenancy.
- I have released the bond to the landlord, as the damage is extensive and the costs of remedying the damage, even if there is insurance cover will be more than the bond amount.
- If the landlord files a new claim for vacated damages costs, he must account for the bond and show that he has applied the bond to the cost of repairs.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Property management
- MANNER PROPERTY MANAGEMENT LIMITED (applicant)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5397288?
The tribunal order states: The Bond Centre is to pay the bond of $520.00 to Manner Property
How much money was awarded in case 5397288?
Verified claim lines are listed on this page.
What type of tenancy dispute was case 5397288?
The dispute type was not classified.
Where can I read the official tribunal order for case 5397288?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13112110-Tenancy_Tribunal_Order.pdf.