Tenantcheck Insights · Case study
Tenancy Tribunal case 5417828 — Rent arrears at 16 Baumea Rise, Massey, Auckland 0614
Published 3 June 2026 · Application 5417828
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Dismissed
From published order
Location
Auckland
Tribunal region
Adjudicator
R Armstrong
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- The application is dismissed.
- The landlord may make another application for the same claims.
Reasons
- Neither party joined the telephone conference for this hearing.
- I telephoned the applicant’s representative, Ms Jaing Xia, and asked her to join the telephone conference. She said that she could not do so. It seems that the link with the Notice of Hearing did not allow her to join.
- I tried, with difficulty, to obtain some basic information concerning this application from Ms Xia. I pointed out that there was no tenancy agreement on the file, the rent statement was incomplete and there was no evidence to support the claims that are being made.
- She said that one of her property managers had filed the application. She was not available to attend the hearing.
- Ms Xia explained that there is a written tenancy agreement, and it was for a fixed term from 15 June 2024 until 14 June 2025. She said that the landlord served the required notice confirming that the tenancy would not continue past the contractual end date.
- She said that the tenant did not vacate the premises until 24 October 2025. As far as I could ascertain, the landlord did not make an application for possession of the premises. This application was not filed until 18 December 2025.
- The landlord claims $16,500 rent arrears, $2,000 for curtains and $6,000 paid to the incoming tenants by way of compensation because they could not move into the premises. There was not a shred of evidence on the file to support any of these claims.
- Generously, I have dismissed the application but made it clear that the landlord may bring another application for the same claims. I have not given any indication of the evidence the landlord should provide at the next hearing. That is up to them. My only suggestion is that they provide all the evidence they have in their possession and that they consider very carefully what additional evidence they may need to prove their claims, and they obtain and provide that evidence as well.
- It is extremely unlikely that the landlord will be given another chance to make these claims if next time around they are not fully prepared for the hearing.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Key findings
- Dispute theme: rent arrears
Property management
- Waipa Homes Limited (applicant)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5417828?
The tribunal order states: The application is dismissed.
How much money was awarded in case 5417828?
Verified claim lines are listed on this page.
What type of tenancy dispute was case 5417828?
The primary dispute was Rent arrears.
Where can I read the official tribunal order for case 5417828?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13693731-Tenancy_Tribunal_Order.pdf.