What was the outcome of Tenancy Tribunal case 5156101?

The tribunal order states: Janet Heneti Haenga must pay Simply Simple Limited $11,697.00 immediately,

How much money was awarded in case 5156101?

Filing Fee: $27.00 awarded to landlord; Rent Arrears: $11,670.00 awarded to landlord

What type of tenancy dispute was case 5156101?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5156101?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12091591-Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5156101?

The tribunal order states: Janet Heneti Haenga must pay Simply Simple Limited $11,697.00 immediately,

How much money was awarded in case 5156101?

Filing Fee: $27.00 awarded to landlord; Rent Arrears: $11,670.00 awarded to landlord

What type of tenancy dispute was case 5156101?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5156101?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12091591-Tribunal_Order.pdf.

3 Russell Street, Waipukurau, Waipukurau 4200 Tenancy Tribunal Case 5156101 — Rent arrears

Claims and awards in Tenancy Tribunal application 5156101 — net $11,697.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to end of tenancy	$11,670.00	Rent arrears to end of tenancy
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$11,697.00
Total payable by Tenant to Landlord	$11,697.00

Order

Janet Heneti Haenga must pay Simply Simple Limited $11,697.00 immediately, as set out in the table below, being rent arrears to the end of the tenancy and reimbursement of the filing fee.
The landlord’s other claims for rent arrears and for damages are dismissed.

Reasons

Both parties attended the hearing which was held by teleconference. The landlord was represented by Ms Jessup.
The applicant is required to establish the claim to the civil law standard of proof, on the balance of probabilities. An applicant can prove their claims by making oral submissions and by providing documentary information including photographs and invoices in support.
The applicant claims the tenant owes $18,205.71 rent arrears to the end of the tenancy, and has caused damage to the property during the tenancy.
The tenant accepts she owes rent arrears but disputes the amount.
Today’s hearing was the third hearing held for this application.
After the first hearing on 24 March 2025, Adjudicator Brennan issued an Order stating that the parties had agreed on a final date for the tenancy of 30 March 2025. Adjudicator Brennan noted that rent arrears was sufficiently proved to terminate the tenancy, but that because the tenant disputed the amount of arrears, he was adjourning this claim to allow for the tenant to file her own information refuting the claim.
In his Order, Adjudicator Brennan made the following directions:
The second hearing was held before me on 21 May 2025. As of that day, neither party had filed any extra information in support of, or refuting the existing claim, or for any new claim.
In my view the existing rent summary was insufficient to prove the amount of rent arrears owing. This was because it did not continue until the end of the tenancy, and because the totals were entered by hand and were not auto- calculating, and because the total arrears was not cumulative across the whole rent summary. This meant the rent was difficult to understand and it was not possible to follow it in the context of a teleconference hearing.
Because the tenant wanted to dispute the rent summary, and the landlord wanted to add claims for damages, both parties requested a second adjournment for the application, and I granted this.
In my order I included the following paragraph:
As of today’s date, no further information has been uploaded to the Tribunal file.
Ms Jessup advised that she sent through an updated rent summary two days ago on 7 July 2025, and photographs of the damage to the premises yesterday on 8 July 2025.
Today the tenant stated that she had only just received the information, but it was a substantial amount of documents and she hasn’t had an opportunity to review it.
Ms Jessup stated that she did not file the information sooner because she had returned from an overseas trip on 30 June 2025 and had been recovering from jetlag, and that she had been having trouble with the internet.
I note that Ms Jessup’s unavailability was noted in the order of 21 May 2025, but even given this unavailability there was ten days after the second hearing in which to file the required information.
I also note that this application was originally filed with Tenancy Service on 4 February 2025, more than five months ago.
Considerable resources are required for every scheduled hearing. Every hearing that is adjourned without resolution because of a party’s inability to comply with clear instructions, or clear directions in an Order, denies another application from being resolved in that scheduled time. This inevitably creates delay.
Given the landlord’s inability to file documents as required for the three hearings so far scheduled for this application, I am not prepared to adjourn this application again. An up-to-date rent summary in a digital format would have likely been sufficient to resolve the matter of rent arrears at the very first hearing on 24 March 2025.
Adjudicator Brennan was satisfied on 24 March 2025 that the grounds for termination had been established as a result of rent arrears. The information available in support of rent arrears at that date comes from a rent summary ending on 5 February 2025 in which five amounts of arrears, $660.00, $700.00, $5,250.00, $3,700.00, $1,450.00 are recorded on five different pages of the rent summary. This totals $11,670.00. That is the same amount which is recorded on a 14-day notice-to-remedy that the landlord sent on 23 January 2025. This is the most up-to-date information regarding rent arrears available.
The tenant stated that she disputed this amount of arrears. She has been given ample opportunity to file information in support of her position, and she has failed to do so.
I am satisfied on the balance of probabilities that the information provided by the landlord is reliable: there are two different documents providing the same information, and they total the same amount that I arrive at when I make my own calculations based on this information. On this basis I find the claim for rent arrears as stated, proved.
No information is before me today in support of any claim for damages.

Claims and awards in Tenancy Tribunal application 5156101 — net $11,697.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to end of tenancy	$11,670.00	Rent arrears to end of tenancy
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$11,697.00
Total payable by Tenant to Landlord	$11,697.00

Order

Janet Heneti Haenga must pay Simply Simple Limited $11,697.00 immediately, as set out in the table below, being rent arrears to the end of the tenancy and reimbursement of the filing fee.
The landlord’s other claims for rent arrears and for damages are dismissed.

Reasons

Both parties attended the hearing which was held by teleconference. The landlord was represented by Ms Jessup.
The applicant is required to establish the claim to the civil law standard of proof, on the balance of probabilities. An applicant can prove their claims by making oral submissions and by providing documentary information including photographs and invoices in support.
The applicant claims the tenant owes $18,205.71 rent arrears to the end of the tenancy, and has caused damage to the property during the tenancy.
The tenant accepts she owes rent arrears but disputes the amount.
Today’s hearing was the third hearing held for this application.
After the first hearing on 24 March 2025, Adjudicator Brennan issued an Order stating that the parties had agreed on a final date for the tenancy of 30 March 2025. Adjudicator Brennan noted that rent arrears was sufficiently proved to terminate the tenancy, but that because the tenant disputed the amount of arrears, he was adjourning this claim to allow for the tenant to file her own information refuting the claim.
In his Order, Adjudicator Brennan made the following directions:
The second hearing was held before me on 21 May 2025. As of that day, neither party had filed any extra information in support of, or refuting the existing claim, or for any new claim.
In my view the existing rent summary was insufficient to prove the amount of rent arrears owing. This was because it did not continue until the end of the tenancy, and because the totals were entered by hand and were not auto- calculating, and because the total arrears was not cumulative across the whole rent summary. This meant the rent was difficult to understand and it was not possible to follow it in the context of a teleconference hearing.
Because the tenant wanted to dispute the rent summary, and the landlord wanted to add claims for damages, both parties requested a second adjournment for the application, and I granted this.
In my order I included the following paragraph:
As of today’s date, no further information has been uploaded to the Tribunal file.
Ms Jessup advised that she sent through an updated rent summary two days ago on 7 July 2025, and photographs of the damage to the premises yesterday on 8 July 2025.
Today the tenant stated that she had only just received the information, but it was a substantial amount of documents and she hasn’t had an opportunity to review it.
Ms Jessup stated that she did not file the information sooner because she had returned from an overseas trip on 30 June 2025 and had been recovering from jetlag, and that she had been having trouble with the internet.
I note that Ms Jessup’s unavailability was noted in the order of 21 May 2025, but even given this unavailability there was ten days after the second hearing in which to file the required information.
I also note that this application was originally filed with Tenancy Service on 4 February 2025, more than five months ago.
Considerable resources are required for every scheduled hearing. Every hearing that is adjourned without resolution because of a party’s inability to comply with clear instructions, or clear directions in an Order, denies another application from being resolved in that scheduled time. This inevitably creates delay.
Given the landlord’s inability to file documents as required for the three hearings so far scheduled for this application, I am not prepared to adjourn this application again. An up-to-date rent summary in a digital format would have likely been sufficient to resolve the matter of rent arrears at the very first hearing on 24 March 2025.
Adjudicator Brennan was satisfied on 24 March 2025 that the grounds for termination had been established as a result of rent arrears. The information available in support of rent arrears at that date comes from a rent summary ending on 5 February 2025 in which five amounts of arrears, $660.00, $700.00, $5,250.00, $3,700.00, $1,450.00 are recorded on five different pages of the rent summary. This totals $11,670.00. That is the same amount which is recorded on a 14-day notice-to-remedy that the landlord sent on 23 January 2025. This is the most up-to-date information regarding rent arrears available.
The tenant stated that she disputed this amount of arrears. She has been given ample opportunity to file information in support of her position, and she has failed to do so.
I am satisfied on the balance of probabilities that the information provided by the landlord is reliable: there are two different documents providing the same information, and they total the same amount that I arrive at when I make my own calculations based on this information. On this basis I find the claim for rent arrears as stated, proved.
No information is before me today in support of any claim for damages.

Tenancy Tribunal case 5156101 — Rent arrears at 3 Russell Street, Waipukurau, Waipukurau 4200

At a glance

Tenancy Tribunal case 5156101 — Rent arrears at 3 Russell Street, Waipukurau, Waipukurau 4200

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Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions