What was the outcome of Tenancy Tribunal case 5227832?

The tribunal order states: Katarina Perrett to pay Property Brokers Limited As Agent For Andrea & Chris

How much money was awarded in case 5227832?

Cleaning: $477.25 awarded to landlord; Filing Fee: $27.00 awarded to landlord

What type of tenancy dispute was case 5227832?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5227832?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11862788-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5227832?

The tribunal order states: Katarina Perrett to pay Property Brokers Limited As Agent For Andrea & Chris

How much money was awarded in case 5227832?

Cleaning: $477.25 awarded to landlord; Filing Fee: $27.00 awarded to landlord

What type of tenancy dispute was case 5227832?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5227832?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11862788-Tenancy_Tribunal_Order.pdf.

47 Hingaia Street, Turangi, Turangi 3334 Tenancy Tribunal Case 5227832 — Cleanliness

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47 Hingaia Street, Turangi, Turangi 3334 Tenancy Tribunal Case 5227832 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5227832 — net $504.25 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Carpet Cleaning	$477.25	Carpet Cleaning
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$504.25
Bond	$1,920.00
Total payable by Tenant to Landlord	$504.25

Claims and awards for application 5227832 — net $504.25 NZD. Verify on MoJ.

Carpet Cleaning

Amount: $477.25
Awarded to: Landlord
Reason: Carpet Cleaning

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $504.25

Bond

Landlord $1,920.00

Total payable by Tenant to Landlord

Landlord $504.25

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee

Order

Katarina Perrett to pay Property Brokers Limited As Agent For Andrea & Chris Heasman $504.25 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,920.00 (3054912-013) immediately apportioned as follows: Property Brokers Limited As Agent For Andrea & Chris Heasman: $504.25 Katarina Perrett: $1,415.75

Reasons

Both parties attended the hearing which was held by teleconference. Ricky-Lee Diack appeared for the landlord.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenancy ran for two years and eight months and ended on 10 March 2023.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims that at the end of the tenancy the carpet throughout the house had many stains which required a professional clean and stain treatment. The landlord produced photographs and an invoice for $954.50 in support of her claim.
The photographs from the start of tenancy show some burn marks in the carpet and some stains. The photographs from the end of tenancy do not show the stains that Ms Diack refers to; the carpet looks similar to the start of tenancy.
The standard for carpets is the same as for the rest of the premises; at the end of the tenancy they must be left reasonably clean and tidy. A landlord may choose to conduct a deep clean, including carpets between tenancies, but this standard goes beyond what is required of a tenant.
Ms Perrett accepts that there were more stains at the end of the tenancy than at the beginning particularly in the end bedrooms. However, she did not accept the whole house needed the carpets cleaned.
On the oral evidence and the documentary evidence provided today, I find it proved that some of the carpet required a professional treatment to return it to a reasonably clean standard. I do not find it proved that this was the case in all rooms, and I do not make a full award against the tenant. On the information I heard in the hearing, I consider it reasonable that the parties should split the carpet treatment costs on a fifty-fifty basis.
The amount ordered is proved.
Because Property Brokers Limited As Agent For Andrea & Chris Heasman has substantially succeeded with the claim I have reimbursed the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5227832 — net $504.25 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Carpet Cleaning	$477.25	Carpet Cleaning
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$504.25
Bond	$1,920.00
Total payable by Tenant to Landlord	$504.25

Claims and awards for application 5227832 — net $504.25 NZD. Verify on MoJ.

Carpet Cleaning

Amount: $477.25
Awarded to: Landlord
Reason: Carpet Cleaning

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $504.25

Bond

Landlord $1,920.00

Total payable by Tenant to Landlord

Landlord $504.25

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee

Order

Katarina Perrett to pay Property Brokers Limited As Agent For Andrea & Chris Heasman $504.25 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,920.00 (3054912-013) immediately apportioned as follows: Property Brokers Limited As Agent For Andrea & Chris Heasman: $504.25 Katarina Perrett: $1,415.75

Reasons

Both parties attended the hearing which was held by teleconference. Ricky-Lee Diack appeared for the landlord.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenancy ran for two years and eight months and ended on 10 March 2023.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims that at the end of the tenancy the carpet throughout the house had many stains which required a professional clean and stain treatment. The landlord produced photographs and an invoice for $954.50 in support of her claim.
The photographs from the start of tenancy show some burn marks in the carpet and some stains. The photographs from the end of tenancy do not show the stains that Ms Diack refers to; the carpet looks similar to the start of tenancy.
The standard for carpets is the same as for the rest of the premises; at the end of the tenancy they must be left reasonably clean and tidy. A landlord may choose to conduct a deep clean, including carpets between tenancies, but this standard goes beyond what is required of a tenant.
Ms Perrett accepts that there were more stains at the end of the tenancy than at the beginning particularly in the end bedrooms. However, she did not accept the whole house needed the carpets cleaned.
On the oral evidence and the documentary evidence provided today, I find it proved that some of the carpet required a professional treatment to return it to a reasonably clean standard. I do not find it proved that this was the case in all rooms, and I do not make a full award against the tenant. On the information I heard in the hearing, I consider it reasonable that the parties should split the carpet treatment costs on a fifty-fifty basis.
The amount ordered is proved.
Because Property Brokers Limited As Agent For Andrea & Chris Heasman has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5227832 — Cleanliness at 47 Hingaia Street, Turangi, Turangi 3334

At a glance

Tenancy Tribunal case 5227832 — Cleanliness at 47 Hingaia Street, Turangi, Turangi 3334

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions