What was the outcome of Tenancy Tribunal case 5300339?

The tribunal order states: Chun Yue Ng must pay Minerva Corporation Limited $692.29 immediately,

How much money was awarded in case 5300339?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $974.29 awarded to landlord

What type of tenancy dispute was case 5300339?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5300339?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12308896-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5300339?

The tribunal order states: Chun Yue Ng must pay Minerva Corporation Limited $692.29 immediately,

How much money was awarded in case 5300339?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $974.29 awarded to landlord

What type of tenancy dispute was case 5300339?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5300339?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12308896-Tenancy_Tribunal_Order.pdf.

Room 1, Unit/Flat 1006, 421 Queen Street, Auckland Tenancy Tribunal Case 5300339 — Rent arrears

Claims and awards in Tenancy Tribunal application 5300339 — net $692.29 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$974.29	Rent arrears
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$692.29
Total payable by Tenant to Landlord	$692.29

Order

Chun Yue Ng must pay Minerva Corporation Limited $692.29 immediately, calculated as shown in the table below:
The Bond Centre is to pay the bond of $310.00 (BN-00041542) to Minerva Corporation Limited immediately.

Reasons

The hearing proceeded by way of video conference. Ms Toplis, Property Manager, appeared for the landlord. The tenant did not appear. Unsuccessful attempts were made to join the tenant to the hearing by telephone. The Tribunal DescriptionLandlordTenant Rent arrears$974.29 Filing fee reimbursement$28.00 Total award$1,002.29 Bond$310.00 Total payable by Tenant to Landlord$692.29 was satisfied that the tenant was properly served with the notice of hearing and the case proceeded in their absence.
The tenancy commenced on 23 February 2025 with the fixed term expiring on 6 July 2025.
The property was let on a room-by-room basis. The tenant occupied room one and shared the communal facilities including the kitchen with tenants two and three.
On 4 July 2025 the landlord filed an application with the Tribunal seeking rent arrears, compensation, refund of the bond and reimbursement of the filing fee.
The onus of proving these claims rests with the landlord. The standard required is on the balance of probabilities. The landlord must establish more likely than not that the tenant has breached the terms of the agreement or provisions of the Residential Tenancies Act 1986 (the “Act”).

How much is owed for rent?

On 16 June 2025 the tenant notified the landlord that they had moved out of the property and stopped paying rent.
The landlord did not agree to early termination of the tenancy and advised the tenant that they were liable for rent until the end of the fixed term.
The landlord has applied for rent arrears and has provided rent records which prove the amount owing. The amount of $974.29 is awarded. Compensation for cracked cooktop
The landlord seeks compensation for damage to the glass cooktop. The landlord provided a photograph of the cooktop at the end of the tenancy. The photograph shows a chip and crack in the cooktop. The landlord provided a quote in the amount of $566.03 to replace and install a new cooktop. The landlord seeks $200.00 compensation from the tenant, being the tenant’s one third share of the cost.
With any claim from a landlord for compensation for damage to the premises, the landlord must prove that damage occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 49B, 66K(2)(a), and 66L of the Act.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent. See section 49B(3)(a) of the Act.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) of the Act. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) of the Act.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) of the Act.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541 of the Act.
In this case the landlord has not provided the Tribunal with any evidence of the condition of the cooktop at the commencement of the tenant’s occupation of the property. The landlord has relied on an invoice dated 16 November 2024 as evidence that the cooktop was new and in good condition. However, the landlord also confirmed that other tenants were living in the property between 16 November 2024 and 23 February 2025 when the tenant moved in.
Without evidence confirming the condition of the cooktop at the commencement of the tenancy, the Tribunal cannot be satisfied that the damage was caused by the tenant during their tenancy.
The claim is dismissed. Compensation for stained mattress protector
The landlord seeks compensation totalling $30.00 for a mattress protector they say was stained and damaged by the tenant during their tenancy.
There were no pre-tenancy photographs or inspection reports detailing the condition of the mattress protector at the commencement of the tenancy. Nor were there any post tenancy photographs or inspection reports showing the condition of the mattress protector at the end of the tenancy.
The landlord did not provide the Tribunal with an invoice for the cost of a replacement mattress protector.
Given the lack of evidence the claim for compensation for the mattress protector is dismissed. Costs and Name Suppression
Because Minerva Corporation Limited has substantially succeeded with the claim I have reimbursed the filing fee.
The landlord did not seek name suppression.

Claims and awards in Tenancy Tribunal application 5300339 — net $692.29 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$974.29	Rent arrears
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$692.29
Total payable by Tenant to Landlord	$692.29

Order

Chun Yue Ng must pay Minerva Corporation Limited $692.29 immediately, calculated as shown in the table below:
The Bond Centre is to pay the bond of $310.00 (BN-00041542) to Minerva Corporation Limited immediately.

Reasons

The hearing proceeded by way of video conference. Ms Toplis, Property Manager, appeared for the landlord. The tenant did not appear. Unsuccessful attempts were made to join the tenant to the hearing by telephone. The Tribunal DescriptionLandlordTenant Rent arrears$974.29 Filing fee reimbursement$28.00 Total award$1,002.29 Bond$310.00 Total payable by Tenant to Landlord$692.29 was satisfied that the tenant was properly served with the notice of hearing and the case proceeded in their absence.
The tenancy commenced on 23 February 2025 with the fixed term expiring on 6 July 2025.
The property was let on a room-by-room basis. The tenant occupied room one and shared the communal facilities including the kitchen with tenants two and three.
On 4 July 2025 the landlord filed an application with the Tribunal seeking rent arrears, compensation, refund of the bond and reimbursement of the filing fee.
The onus of proving these claims rests with the landlord. The standard required is on the balance of probabilities. The landlord must establish more likely than not that the tenant has breached the terms of the agreement or provisions of the Residential Tenancies Act 1986 (the “Act”).

How much is owed for rent?

On 16 June 2025 the tenant notified the landlord that they had moved out of the property and stopped paying rent.
The landlord did not agree to early termination of the tenancy and advised the tenant that they were liable for rent until the end of the fixed term.
The landlord has applied for rent arrears and has provided rent records which prove the amount owing. The amount of $974.29 is awarded. Compensation for cracked cooktop
The landlord seeks compensation for damage to the glass cooktop. The landlord provided a photograph of the cooktop at the end of the tenancy. The photograph shows a chip and crack in the cooktop. The landlord provided a quote in the amount of $566.03 to replace and install a new cooktop. The landlord seeks $200.00 compensation from the tenant, being the tenant’s one third share of the cost.
With any claim from a landlord for compensation for damage to the premises, the landlord must prove that damage occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 49B, 66K(2)(a), and 66L of the Act.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent. See section 49B(3)(a) of the Act.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) of the Act. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) of the Act.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) of the Act.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541 of the Act.
In this case the landlord has not provided the Tribunal with any evidence of the condition of the cooktop at the commencement of the tenant’s occupation of the property. The landlord has relied on an invoice dated 16 November 2024 as evidence that the cooktop was new and in good condition. However, the landlord also confirmed that other tenants were living in the property between 16 November 2024 and 23 February 2025 when the tenant moved in.
Without evidence confirming the condition of the cooktop at the commencement of the tenancy, the Tribunal cannot be satisfied that the damage was caused by the tenant during their tenancy.
The claim is dismissed. Compensation for stained mattress protector
The landlord seeks compensation totalling $30.00 for a mattress protector they say was stained and damaged by the tenant during their tenancy.
There were no pre-tenancy photographs or inspection reports detailing the condition of the mattress protector at the commencement of the tenancy. Nor were there any post tenancy photographs or inspection reports showing the condition of the mattress protector at the end of the tenancy.
The landlord did not provide the Tribunal with an invoice for the cost of a replacement mattress protector.
Given the lack of evidence the claim for compensation for the mattress protector is dismissed. Costs and Name Suppression
Because Minerva Corporation Limited has substantially succeeded with the claim I have reimbursed the filing fee.
The landlord did not seek name suppression.

Tenancy Tribunal case 5300339 — Rent arrears at Room 1, Unit/Flat 1006, 421 Queen Street, Auckland

At a glance

Tenancy Tribunal case 5300339 — Rent arrears at Room 1, Unit/Flat 1006, 421 Queen Street, Auckland

At a glance

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions