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Tenantcheck Insights · Case study
Decided 12 March 2026 · Published 12 March 2026 · Application 5360364
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Tenantcheck Insights · Case study
Decided 12 March 2026 · Published 12 March 2026 · Application 5360364
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Merrett
Dispute themes
Gross awards, any bond applied per the order, and the remaining balance payable.
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $465.35 | Cleaning | |
| Rubbish removal | $619.86 | Rubbish removal | |
| Net award | $1,085.21 | ||
| Total payable by Tenant to Landlord | $1,085.21 |
Claims and awards for application 5360364 — net $1,085.21 NZD. Verify on MoJ.
Cleaning
Rubbish removal
Net award
Landlord $1,085.21
Total payable by Tenant to Landlord
Landlord $1,085.21
Claim types — money lines allowed on this order
Topics are dispute themes across the order (not the same as claim-type money lines).
s40(1)
Common questions about this Tenancy Tribunal case.
The tribunal order states: Serena Lynette Ruka must pay Kāinga Ora–Homes And Communities
Cleaning: $465.35 awarded to landlord; Rubbish Removal: $619.86 awarded to landlord
The primary dispute was Cleanliness.
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13274517-Tenancy_Tribunal_Order.pdf.
Adjudicator
R Merrett
Dispute themes
Gross awards, any bond applied per the order, and the remaining balance payable.
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $465.35 | Cleaning | |
| Rubbish removal | $619.86 | Rubbish removal | |
| Net award | $1,085.21 | ||
| Total payable by Tenant to Landlord | $1,085.21 |
Claims and awards for application 5360364 — net $1,085.21 NZD. Verify on MoJ.
Cleaning
Rubbish removal
Net award
Landlord $1,085.21
Total payable by Tenant to Landlord
Landlord $1,085.21
Claim types — money lines allowed on this order
Topics are dispute themes across the order (not the same as claim-type money lines).
s40(1)
Common questions about this Tenancy Tribunal case.
The tribunal order states: Serena Lynette Ruka must pay Kāinga Ora–Homes And Communities
Cleaning: $465.35 awarded to landlord; Rubbish Removal: $619.86 awarded to landlord
The primary dispute was Cleanliness.
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13274517-Tenancy_Tribunal_Order.pdf.