Tenantcheck Insights · Case study
Tenancy Tribunal case 5383021 — Cleanliness at 33 Tasman Drive, Opaheke, Papakura 2113
Published 28 April 2026 · Application 5383021
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Papakura
Tribunal region
Adjudicator
H Ben Fayed
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,310.95
- Bond payment as ordered
- −$196.00
- Total balance for Tenant to pay Landlord
- $2,114.95
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $880.91 | Cleaning | |
| Rubbish removal | $1,303.11 | Rubbish removal | |
| Carpet Cleaning | $126.93 | Carpet Cleaning | |
| Net award | $2,114.95 | ||
| Total payable by Tenant to Landlord | $2,114.95 |
Claims and awards for application 5383021 — net $2,114.95 NZD. Verify on MoJ.
Cleaning
- Amount
- $880.91
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $1,303.11
- Awarded to
- Landlord
- Reason
- Rubbish removal
Carpet Cleaning
- Amount
- $126.93
- Awarded to
- Landlord
- Reason
- Carpet Cleaning
Net award
Landlord $2,114.95
Total payable by Tenant to Landlord
Landlord $2,114.95
Claim types — money lines allowed on this order
Order
- Tehau Rongonui Te Namu must pay Kāinga Ora–Homes And Communities $2,114.95 immediately, calculated as shown in table below:
- The Bond Centre is to pay the bond of $196.00 (3055324-008) to Kāinga Ora– Homes And Communities immediately.
Reasons
- The applicant attended the hearing by video link. The respondent did not attend or answer the phone.
- The tenancy ended on 12 February 2024.
- The applicant seeks compensation for: a) Cleaning: $880.91 b) Rubbish removal: $1,303.11 c) Damage repairs: $126.93 Is the respondent liable for the cleaning and rubbish removal costs.
- The applicant has provided photographs from both the commencement and the conclusion of the tenancy. The end-of-tenancy photographs show the property in a condition well short of the standard required under Residential Tenancies Act 1986 section 40(1)(e)(iii), which requires the tenant to leave the premises in a reasonably clean and tidy state and to remove all rubbish at the end of the tenancy.
- I am satisfied, based on the photographic evidence, that the tenant did not meet this obligation.
- I am further satisfied that the cleaning and rubbish removal costs claimed are reasonable, were incurred, and are therefore awarded.
Is the respondent liable for the damage repair costs?
- The applicant seeks $126.93 for the cost of patching and repainting three holes in the walls. These holes are evidenced in the post-tenancy inspection report provided to the Tribunal.
- I am satisfied that the damage occurred during the tenancy and was caused by the tenant. This constitutes a breach of Residential Tenancies Act 1986 section 40(2)(a), which prohibits a tenant from intentionally or carelessly damaging the premises.
- The nature of the damage indicates that force was applied to the affected areas of the wall. I am satisfied that the damage was caused either carelessly or intentionally.
- I am further satisfied that the repair costs claimed are reasonable, were incurred, and are therefore awarded.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2)
Key findings
- Dispute theme: cleaning
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5383021?
The tribunal order states: Tehau Rongonui Te Namu must pay Kāinga Ora–Homes And Communities
How much money was awarded in case 5383021?
Cleaning: $126.93 awarded to landlord; Cleaning: $880.91 awarded to landlord; Rubbish Removal: $1,303.11 awarded to landlord
What type of tenancy dispute was case 5383021?
The primary dispute was Cleanliness.
Where can I read the official tribunal order for case 5383021?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13509272-Tenancy_Tribunal_Order.pdf.