What was the outcome of Tenancy Tribunal case 5393321?

The tribunal order states: Courtney Chantelle Keogh and Tracey Anne Garratt must pay Wiki Property

How much money was awarded in case 5393321?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $3,217.14 awarded to landlord; Rubbish Removal: $50.00 awarded to landlord; Water Rates: $409.12 awarded to landlord

What type of tenancy dispute was case 5393321?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5393321?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13318668-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5393321?

The tribunal order states: Courtney Chantelle Keogh and Tracey Anne Garratt must pay Wiki Property

How much money was awarded in case 5393321?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $3,217.14 awarded to landlord; Rubbish Removal: $50.00 awarded to landlord; Water Rates: $409.12 awarded to landlord

What type of tenancy dispute was case 5393321?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5393321?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13318668-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 1, 422 Hibiscus Coast Highway, Orewa, Tenancy Tribunal Case 5393321 — Rent arrears

Tenantcheck Insights

Loading insights…

Pulling tribunal records

Loading insights…

Pulling tribunal records

Unit/Flat Flat 1, 422 Hibiscus Coast Highway, Orewa, Tenancy Tribunal Case 5393321 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5393321 — net $424.26 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 09/11/2025	$3,217.14	Rent arrears to 09/11/2025
Water rates	$409.12	Water rates
Rubbish removal	$50.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$424.26
Total payable by Tenant to Landlord	$424.26

Claims and awards for application 5393321 — net $424.26 NZD. Verify on MoJ.

Rent arrears to 09/11/2025

Amount: $3,217.14
Awarded to: Landlord
Reason: Rent arrears to 09/11/2025

Water rates

Amount: $409.12
Awarded to: Landlord
Reason: Water rates

Rubbish removal

Amount: $50.00
Awarded to: Landlord
Reason: Rubbish removal

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $424.26

Total payable by Tenant to Landlord

Landlord $424.26

Claim types — money lines allowed on this order

Filing Fee Rent arrears Rubbish Removal Water Rates

Order

Courtney Chantelle Keogh and Tracey Anne Garratt must pay Wiki Property Management Ltd As The Agent For Home Plus Nz Limited $424.26 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $3,280.00 (BN-00073408) to Wiki Property Management Ltd As The Agent For Home Plus Nz Limited immediately.

Reasons

Both parties attended the hearing via teleconference on 19 March 2026.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenancy started on 13 April 2025 and ended on 9 November 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
The tenant did not dispute the rent arrears of $3,217.14. The landlord provided water rates invoices to prove the outstanding balance of $409.12. I order the tenant to pay the amounts to the landlord.
At the end of the tenancy, the tenant must remove all rubbish. However, there were some inorganic items left outside at the end of the tenancy. The tenant had arranged for someone to pick them up for free, but the tenant did not tell the landlord.
When the landlord attended to the premises after the tenancy had ended, the inorganic items were still there. The landlord’s contractor disposed of the items as rubbish and the landlord claimed $50.00 for this.
The tenant did not tell the landlord about the arrangement for the items to be picked up by someone else. The landlord is justified in treating the items as rubbish and claiming for compensation for it. I order the tenant to pay the landlord $50.00 for rubbish removal.
Because the landlord has wholly succeeded with the claim, the tenant must also reimburse the filing fee.
The bond held at the Bond Centre will be paid to the landlord to offset the amount payable by the tenant.
The tenant also raised claims against the landlord at the hearing. However, as they were not formally lodged with the Tenancy Tribunal, those claims could not be heard.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5393321 — net $424.26 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 09/11/2025	$3,217.14	Rent arrears to 09/11/2025
Water rates	$409.12	Water rates
Rubbish removal	$50.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$424.26
Total payable by Tenant to Landlord	$424.26

Claims and awards for application 5393321 — net $424.26 NZD. Verify on MoJ.

Rent arrears to 09/11/2025

Amount: $3,217.14
Awarded to: Landlord
Reason: Rent arrears to 09/11/2025

Water rates

Amount: $409.12
Awarded to: Landlord
Reason: Water rates

Rubbish removal

Amount: $50.00
Awarded to: Landlord
Reason: Rubbish removal

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $424.26

Total payable by Tenant to Landlord

Landlord $424.26

Claim types — money lines allowed on this order

Filing Fee Rent arrears Rubbish Removal Water Rates

Order

Courtney Chantelle Keogh and Tracey Anne Garratt must pay Wiki Property Management Ltd As The Agent For Home Plus Nz Limited $424.26 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $3,280.00 (BN-00073408) to Wiki Property Management Ltd As The Agent For Home Plus Nz Limited immediately.

Reasons

Both parties attended the hearing via teleconference on 19 March 2026.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenancy started on 13 April 2025 and ended on 9 November 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
The tenant did not dispute the rent arrears of $3,217.14. The landlord provided water rates invoices to prove the outstanding balance of $409.12. I order the tenant to pay the amounts to the landlord.
At the end of the tenancy, the tenant must remove all rubbish. However, there were some inorganic items left outside at the end of the tenancy. The tenant had arranged for someone to pick them up for free, but the tenant did not tell the landlord.
When the landlord attended to the premises after the tenancy had ended, the inorganic items were still there. The landlord’s contractor disposed of the items as rubbish and the landlord claimed $50.00 for this.
The tenant did not tell the landlord about the arrangement for the items to be picked up by someone else. The landlord is justified in treating the items as rubbish and claiming for compensation for it. I order the tenant to pay the landlord $50.00 for rubbish removal.
Because the landlord has wholly succeeded with the claim, the tenant must also reimburse the filing fee.
The bond held at the Bond Centre will be paid to the landlord to offset the amount payable by the tenant.
The tenant also raised claims against the landlord at the hearing. However, as they were not formally lodged with the Tenancy Tribunal, those claims could not be heard.

Tenancy Tribunal case 5393321 — Rent arrears at Unit/Flat Flat 1, 422 Hibiscus Coast Highway, Orewa,

At a glance

Tenancy Tribunal case 5393321 — Rent arrears at Unit/Flat Flat 1, 422 Hibiscus Coast Highway, Orewa,

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions