What was the outcome of Tenancy Tribunal case 5104036?

The tribunal order states: Jannaya Ruth Herbes must pay Student Rentals New Zealand Limited- Trading

How much money was awarded in case 5104036?

Cleaning: $180.00 awarded to landlord; Cleaning: $250.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Lawns and Garden Work: $150.00 awarded to landlord

What type of tenancy dispute was case 5104036?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5104036?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11711851-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5104036?

The tribunal order states: Jannaya Ruth Herbes must pay Student Rentals New Zealand Limited- Trading

How much money was awarded in case 5104036?

Cleaning: $180.00 awarded to landlord; Cleaning: $250.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Lawns and Garden Work: $150.00 awarded to landlord

What type of tenancy dispute was case 5104036?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5104036?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11711851-Tenancy_Tribunal_Order.pdf.

6 Thorpe Street, Morrinsville, Morrinsville 3300 Tenancy Tribunal Case 5104036 — Cleanliness

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6 Thorpe Street, Morrinsville, Morrinsville 3300 Tenancy Tribunal Case 5104036 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5104036 — net $607.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Carpet Cleaning	$180.00	Carpet Cleaning
Cleaning	$250.00	Cleaning
Lawns and Garden work	$150.00	Lawns and Garden work
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$607.00
Total payable by Tenant to Landlord	$607.00

Claims and awards for application 5104036 — net $607.00 NZD. Verify on MoJ.

Carpet Cleaning

Amount: $180.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $250.00
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $150.00
Awarded to: Landlord
Reason: Lawns and Garden work

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $607.00

Total payable by Tenant to Landlord

Landlord $607.00

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work

Order

Jannaya Ruth Herbes must pay Student Rentals New Zealand Limited- Trading As Hatch Property Management Deborah Kay $607.00 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing. The landlord attended by video. The tenant attended by telephone.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
The application concerned cleaning, garden and lawns and carpet cleaning.
The tenant agreed to the claim for garden and lawns. That amount is ordered.
The landlord claims for cleaning the interior of the premises on the basis that it was not left reasonably clean and tidy. Only a handful of photographs were produced in support of this claim but given the evidence in the photographs I accept that the premises required cleaning. I refer to the photograph of the toilet, the light switch and door jamb and the benchtop.
The tenant denies that further cleaning was required, or it was not mentioned at the exit inspection. The tenant did not produce any evidence to prove that the premises were reasonably clean and tidy when she left.
On the evidence I am satisfied that further cleaning was required. The claim for cleaning is awarded.
The landlord claimed for carpet cleaning. Only one photograph of the carpet was produced but it showed very dirty carpet.
The tenant claimed that the carpet was stained and dirty when she moved in, and she had complained about it.
The landlord provided photographs of the carpet from before the tenancy. There are some stains on the carpet but nowhere near the level of staining as in the exit photograph.
The parties agreed that the worst stains were in the lounge. I note that the invoice mentions that the carpet in the lounge and three bedrooms was cleaned but no evidence was produced to show that the bedroom carpet needed cleaning. I have reduced the claim accordingly and award $180.00 for carpet cleaning in the lounge.
Because Student Rentals New Zealand Limited- Trading As Hatch Property Management Deborah Kay has substantially succeeded with the claim I have reimbursed the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5104036 — net $607.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Carpet Cleaning	$180.00	Carpet Cleaning
Cleaning	$250.00	Cleaning
Lawns and Garden work	$150.00	Lawns and Garden work
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$607.00
Total payable by Tenant to Landlord	$607.00

Claims and awards for application 5104036 — net $607.00 NZD. Verify on MoJ.

Carpet Cleaning

Amount: $180.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $250.00
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $150.00
Awarded to: Landlord
Reason: Lawns and Garden work

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $607.00

Total payable by Tenant to Landlord

Landlord $607.00

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work

Order

Jannaya Ruth Herbes must pay Student Rentals New Zealand Limited- Trading As Hatch Property Management Deborah Kay $607.00 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing. The landlord attended by video. The tenant attended by telephone.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
The application concerned cleaning, garden and lawns and carpet cleaning.
The tenant agreed to the claim for garden and lawns. That amount is ordered.
The landlord claims for cleaning the interior of the premises on the basis that it was not left reasonably clean and tidy. Only a handful of photographs were produced in support of this claim but given the evidence in the photographs I accept that the premises required cleaning. I refer to the photograph of the toilet, the light switch and door jamb and the benchtop.
The tenant denies that further cleaning was required, or it was not mentioned at the exit inspection. The tenant did not produce any evidence to prove that the premises were reasonably clean and tidy when she left.
On the evidence I am satisfied that further cleaning was required. The claim for cleaning is awarded.
The landlord claimed for carpet cleaning. Only one photograph of the carpet was produced but it showed very dirty carpet.
The tenant claimed that the carpet was stained and dirty when she moved in, and she had complained about it.
The landlord provided photographs of the carpet from before the tenancy. There are some stains on the carpet but nowhere near the level of staining as in the exit photograph.
The parties agreed that the worst stains were in the lounge. I note that the invoice mentions that the carpet in the lounge and three bedrooms was cleaned but no evidence was produced to show that the bedroom carpet needed cleaning. I have reduced the claim accordingly and award $180.00 for carpet cleaning in the lounge.
Because Student Rentals New Zealand Limited- Trading As Hatch Property Management Deborah Kay has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5104036 — Cleanliness at 6 Thorpe Street, Morrinsville, Morrinsville 3300

At a glance

Tenancy Tribunal case 5104036 — Cleanliness at 6 Thorpe Street, Morrinsville, Morrinsville 3300

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions