What was the outcome of Tenancy Tribunal case 5154495?

The tribunal order states: Studiohomes (Clarke Group Property Management Ltd) must pay Simione Fa

How much money was awarded in case 5154495?

Cleaning: $184.00 awarded to tenant; Compensation: Reimburse Pest Charge: $172.50 awarded to tenant; Filing Fee: $27.00 awarded to tenant

What type of tenancy dispute was case 5154495?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5154495?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11872017-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5154495?

The tribunal order states: Studiohomes (Clarke Group Property Management Ltd) must pay Simione Fa

How much money was awarded in case 5154495?

Cleaning: $184.00 awarded to tenant; Compensation: Reimburse Pest Charge: $172.50 awarded to tenant; Filing Fee: $27.00 awarded to tenant

What type of tenancy dispute was case 5154495?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5154495?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11872017-Tenancy_Tribunal_Order.pdf.

Room A2, 257 Puhinui Road, Papatoetoe, Auckland 2025, Tenancy Tribunal Case 5154495 — Cleanliness

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Room A2, 257 Puhinui Road, Papatoetoe, Auckland 2025, Tenancy Tribunal Case 5154495 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5154495 — net $383.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Tenant	Reason
Compensation: Reimburse Cleaning Charge	$184.00	Reimburse Cleaning Charge
Compensation: Reimburse Pest Charge	$172.50	Reimburse Pest Charge
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$383.50
Total payable by Landlord to Tenant	$383.50

Claims and awards for application 5154495 — net $383.50 NZD. Verify on MoJ.

Compensation: Reimburse Cleaning Charge

Amount: $184.00
Awarded to: Tenant
Reason: Reimburse Cleaning Charge

Compensation: Reimburse Pest Charge

Amount: $172.50
Awarded to: Tenant
Reason: Reimburse Pest Charge

Filing fee reimbursement

Amount: $27.00
Awarded to: Tenant
Reason: Filing fee reimbursement

Net award

Tenant $383.50

Total payable by Landlord to Tenant

Tenant $383.50

Claim types — money lines allowed on this order

Cleanliness Compensation Filing Fee

Order

Studiohomes (Clarke Group Property Management Ltd) must pay Simione Fa Vatuvei $383.50 immediately, calculated as shown in table below: DescriptionTenant Compensation: Reimburse Cleaning Charge $184.00 Compensation: Reimburse Pest Charge $172.50 Filing fee reimbursement $27.00 Total award $383.50 Total payable by Landlord to Tenant $383.50

Reasons

Both parties attended the hearing.
The tenant had claimed refund of the bond following the end of the tenancy.
The bond was released by the Bond Centre in November 2024, shortly after the tenancy ended. There was a split bond payment; with $748.57 being paid to the tenant and $731.43 being paid to the landlord.
The landlord says that the bond was paid to the parties in accordance with a bond release form signed by both parties.
The tenant acknowledges that he signed the bond release form on 18 November 2024, but says that the amounts were blank, he just provided his bank account number and signed the form anticipating receiving his whole bond.
The property manager who completed the bond form did not attend the hearing to give evidence.
I find that the landlord (through its rent summary) has proved the amount of rent arrears owed ($211.43). I also find that the tenant agreed to an additional charge for parking, after the tenancy started. While he is now unhappy about that, he agreed to the parking charge and the landlord is entitled to the $150 claimed.
The tenant has proved that he did not agree to the landlord retaining funds for cleaning or pest control. The invoices for those items post date the signing of the bond release form. The tenant cannot have agreed to those charges. Curiously the invoice for cleaning purports to be dated 22 November 2024, but has a due date of March 2025. Further the landlord’s evidence does not establish that the premises were not reasonably clean and tidy at the end of the tenancy or that pest control was required because of some breach of the tenant’s obligations. The cleaning and pest control fees must be refunded to the tenant.
As the tenant was partially successful, I have also awarded reimbursement of the Tribunal application fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5154495 — net $383.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Tenant	Reason
Compensation: Reimburse Cleaning Charge	$184.00	Reimburse Cleaning Charge
Compensation: Reimburse Pest Charge	$172.50	Reimburse Pest Charge
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$383.50
Total payable by Landlord to Tenant	$383.50

Claims and awards for application 5154495 — net $383.50 NZD. Verify on MoJ.

Compensation: Reimburse Cleaning Charge

Amount: $184.00
Awarded to: Tenant
Reason: Reimburse Cleaning Charge

Compensation: Reimburse Pest Charge

Amount: $172.50
Awarded to: Tenant
Reason: Reimburse Pest Charge

Filing fee reimbursement

Amount: $27.00
Awarded to: Tenant
Reason: Filing fee reimbursement

Net award

Tenant $383.50

Total payable by Landlord to Tenant

Tenant $383.50

Claim types — money lines allowed on this order

Cleanliness Compensation Filing Fee

Order

Studiohomes (Clarke Group Property Management Ltd) must pay Simione Fa Vatuvei $383.50 immediately, calculated as shown in table below: DescriptionTenant Compensation: Reimburse Cleaning Charge $184.00 Compensation: Reimburse Pest Charge $172.50 Filing fee reimbursement $27.00 Total award $383.50 Total payable by Landlord to Tenant $383.50

Reasons

Both parties attended the hearing.
The tenant had claimed refund of the bond following the end of the tenancy.
The bond was released by the Bond Centre in November 2024, shortly after the tenancy ended. There was a split bond payment; with $748.57 being paid to the tenant and $731.43 being paid to the landlord.
The landlord says that the bond was paid to the parties in accordance with a bond release form signed by both parties.
The tenant acknowledges that he signed the bond release form on 18 November 2024, but says that the amounts were blank, he just provided his bank account number and signed the form anticipating receiving his whole bond.
The property manager who completed the bond form did not attend the hearing to give evidence.
I find that the landlord (through its rent summary) has proved the amount of rent arrears owed ($211.43). I also find that the tenant agreed to an additional charge for parking, after the tenancy started. While he is now unhappy about that, he agreed to the parking charge and the landlord is entitled to the $150 claimed.
The tenant has proved that he did not agree to the landlord retaining funds for cleaning or pest control. The invoices for those items post date the signing of the bond release form. The tenant cannot have agreed to those charges. Curiously the invoice for cleaning purports to be dated 22 November 2024, but has a due date of March 2025. Further the landlord’s evidence does not establish that the premises were not reasonably clean and tidy at the end of the tenancy or that pest control was required because of some breach of the tenant’s obligations. The cleaning and pest control fees must be refunded to the tenant.
As the tenant was partially successful, I have also awarded reimbursement of the Tribunal application fee.

Tenancy Tribunal case 5154495 — Cleanliness at Room A2, 257 Puhinui Road, Papatoetoe, Auckland 2025,

At a glance

Tenancy Tribunal case 5154495 — Cleanliness at Room A2, 257 Puhinui Road, Papatoetoe, Auckland 2025,

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions