What was the outcome of Tenancy Tribunal case 5322061?

The tribunal order states: Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73

How much money was awarded in case 5322061?

Cleaning: $977.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,262.50 awarded to landlord; Property Damage: $173.07 awarded to landlord; Rent Arrears: $2,410.70 awarded to landlord; Rubbish Removal: $763.96 awarded to landlord

What type of tenancy dispute was case 5322061?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5322061?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13003950-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5322061?

The tribunal order states: Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73

How much money was awarded in case 5322061?

Cleaning: $977.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,262.50 awarded to landlord; Property Damage: $173.07 awarded to landlord; Rent Arrears: $2,410.70 awarded to landlord; Rubbish Removal: $763.96 awarded to landlord

What type of tenancy dispute was case 5322061?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5322061?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13003950-Tenancy_Tribunal_Order.pdf.

18 Lin Avenue, Hakaru, Kaiwaka 0573 Tenancy Tribunal Case 5322061 — Rent arrears

Tenantcheck Insights

Loading insights…

Pulling tribunal records

Loading insights…

Pulling tribunal records

18 Lin Avenue, Hakaru, Kaiwaka 0573 Tenancy Tribunal Case 5322061 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5322061 — net $4,115.73 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28 July 2025	$2,410.70	5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy.
Repairs	$1,262.50	Repairs
Cleaning: and carpet cleaning	$977.50	10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down.
Lock/key replacement	$173.07	Lock/key replacement
Rubbish removal	$763.96	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,115.73
Total payable by Tenant to Landlord	$4,115.73

Claims and awards for application 5322061 — net $4,115.73 NZD. Verify on MoJ.

Rent arrears to 28 July 2025

Amount: $2,410.70
Awarded to: Landlord
Reason: 5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy.

Repairs

Amount: $1,262.50
Awarded to: Landlord
Reason: Repairs

Cleaning: and carpet cleaning

Amount: $977.50
Awarded to: Landlord
Reason: 10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down.

Lock/key replacement

Amount: $173.07
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $763.96
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,500.00 (BN-00104568) to Nigel Frogley immediately.
Nigel Frogley may dispose of any remaining belongings as he sees fit.

Reasons

Background

The tenancy began on 19 May 2025 and ended on 28 July 2025.
This was a joint tenancy. Mr Anderson said that he left the property in late May after Ms Shaw assaulted him. He sent Ms Shaw a message on 5 June informing her that he was not going to return to the tenancy. He did not send a message to the landlord.
The landlord’s application seeks rent arrears, repairs, cleaning, change of locks and rubbish removal costs.
The hearing took place in Whangarei on 20 January 2026. Mr Frogley attended the hearing in person. Mr Anderson attended the hearing by phone. Ms Shaw requested to attend the hearing by phone, but did not answer the Tribunal’s call at the commencement of the hearing. The Registrar made multiple calls to Ms Shaw’s number without success. The hearing proceeded in Ms Shaw’s absence. 1 Rent
The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy. Repairs
Tenants are liable for damage beyond fair wear and tear that occurs during the period of the tenancy.
At the end of the tenancy Mr Frogley discovered damage in the bathroom. It appears that Ms Shaw’s dogs had been shut in there. The vinyl flooring was badly damaged. There was clawing damage on the walls and the door.
The damage occurred during this tenancy and is beyond fair wear and tear. The tenants are liable for the proven repair cost.
Mr Frogley provided evidence of the cost of repairs. The cost is proven and is fair and reasonable.
At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down. The claim seeks the cost of replacing the alarm ($8.90). The claim is proven. Keys, cleaning, rubbish
At the end a tenancy the tenant must return all keys, remove all rubbish, and leave the premises reasonably clean and tidy. 2 1 Section 93 Residential Tenancies Act 1986 (“RTA”) 2 Section 40(1)(e)(iii) & (iv) RTA
Mr Frogley provided photographs showing the condition of the premises at the end of the tenancy.
The premises were not left reasonably clean and tidy. There was dog excrement on the carpet. The oven was very dirty.
Ms Shaw left a large amount of abandoned belongings and rubbish in the car port / covered area.
Ms Shaw failed to return the keys to the landlord.
The costs of cleaning and rubbish removal are proven, and are fair and reasonable having regard to Mr Frogley’s photographs.
The cost of changing the locks is proven. Disposal
Since the end of the tenancy Mr Frogley has continued to store several items that Ms Shaw left behind – a fridge, a dog kennel, and a set of golf clubs.
Mr Frogley has attempted to contact Ms Shaw without success.
If tenants leave belongings at the premises at the end of the tenancy, the landlord must: a. Make all reasonable efforts to contact the tenant and make arrangements for them to retrieve the belongings; and b. If the belongings potentially have a commercial value beyond the cost of store, continue to store the belongings for a period of 35 days. 3
Mr Frogley has stored these items for nearly six months. I am satisfied that they have no commercial value beyond the cost of storage.
Mr Frogley may dispose of the items as he sees fit. 4 Bond, filing fee
The landlord was successful in this application. I must also award the landlord the filing fee. 5
The bond will be released to the tenant.
I accept Mr Anderson’s statement that he left the property in late May. He was not personally responsible for the damage and other breaches detailed above. However, because this was a joint tenancy and Mr Anderson did not give Mr 3 Section 62A(3) RTA 4 Section 62A(2) & 62B(3) RTA 5 Section 102(5) Frogley notice to terminate his tenancy, I must make the monetary order against both Ms Shaw and Mr Anderson.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5322061 — net $4,115.73 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28 July 2025	$2,410.70	5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy.
Repairs	$1,262.50	Repairs
Cleaning: and carpet cleaning	$977.50	10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down.
Lock/key replacement	$173.07	Lock/key replacement
Rubbish removal	$763.96	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,115.73
Total payable by Tenant to Landlord	$4,115.73

Claims and awards for application 5322061 — net $4,115.73 NZD. Verify on MoJ.

Rent arrears to 28 July 2025

Amount: $2,410.70
Awarded to: Landlord
Reason: 5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy.

Repairs

Amount: $1,262.50
Awarded to: Landlord
Reason: Repairs

Cleaning: and carpet cleaning

Amount: $977.50
Awarded to: Landlord
Reason: 10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down.

Lock/key replacement

Amount: $173.07
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $763.96
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,500.00 (BN-00104568) to Nigel Frogley immediately.
Nigel Frogley may dispose of any remaining belongings as he sees fit.

Reasons

Background

The tenancy began on 19 May 2025 and ended on 28 July 2025.
This was a joint tenancy. Mr Anderson said that he left the property in late May after Ms Shaw assaulted him. He sent Ms Shaw a message on 5 June informing her that he was not going to return to the tenancy. He did not send a message to the landlord.
The landlord’s application seeks rent arrears, repairs, cleaning, change of locks and rubbish removal costs.
The hearing took place in Whangarei on 20 January 2026. Mr Frogley attended the hearing in person. Mr Anderson attended the hearing by phone. Ms Shaw requested to attend the hearing by phone, but did not answer the Tribunal’s call at the commencement of the hearing. The Registrar made multiple calls to Ms Shaw’s number without success. The hearing proceeded in Ms Shaw’s absence. 1 Rent
The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy. Repairs
Tenants are liable for damage beyond fair wear and tear that occurs during the period of the tenancy.
At the end of the tenancy Mr Frogley discovered damage in the bathroom. It appears that Ms Shaw’s dogs had been shut in there. The vinyl flooring was badly damaged. There was clawing damage on the walls and the door.
The damage occurred during this tenancy and is beyond fair wear and tear. The tenants are liable for the proven repair cost.
Mr Frogley provided evidence of the cost of repairs. The cost is proven and is fair and reasonable.
At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down. The claim seeks the cost of replacing the alarm ($8.90). The claim is proven. Keys, cleaning, rubbish
At the end a tenancy the tenant must return all keys, remove all rubbish, and leave the premises reasonably clean and tidy. 2 1 Section 93 Residential Tenancies Act 1986 (“RTA”) 2 Section 40(1)(e)(iii) & (iv) RTA
Mr Frogley provided photographs showing the condition of the premises at the end of the tenancy.
The premises were not left reasonably clean and tidy. There was dog excrement on the carpet. The oven was very dirty.
Ms Shaw left a large amount of abandoned belongings and rubbish in the car port / covered area.
Ms Shaw failed to return the keys to the landlord.
The costs of cleaning and rubbish removal are proven, and are fair and reasonable having regard to Mr Frogley’s photographs.
The cost of changing the locks is proven. Disposal
Since the end of the tenancy Mr Frogley has continued to store several items that Ms Shaw left behind – a fridge, a dog kennel, and a set of golf clubs.
Mr Frogley has attempted to contact Ms Shaw without success.
If tenants leave belongings at the premises at the end of the tenancy, the landlord must: a. Make all reasonable efforts to contact the tenant and make arrangements for them to retrieve the belongings; and b. If the belongings potentially have a commercial value beyond the cost of store, continue to store the belongings for a period of 35 days. 3
Mr Frogley has stored these items for nearly six months. I am satisfied that they have no commercial value beyond the cost of storage.
Mr Frogley may dispose of the items as he sees fit. 4 Bond, filing fee
The landlord was successful in this application. I must also award the landlord the filing fee. 5
The bond will be released to the tenant.
I accept Mr Anderson’s statement that he left the property in late May. He was not personally responsible for the damage and other breaches detailed above. However, because this was a joint tenancy and Mr Anderson did not give Mr 3 Section 62A(3) RTA 4 Section 62A(2) & 62B(3) RTA 5 Section 102(5) Frogley notice to terminate his tenancy, I must make the monetary order against both Ms Shaw and Mr Anderson.

Tenancy Tribunal case 5322061 — Rent arrears at 18 Lin Avenue, Hakaru, Kaiwaka 0573

At a glance

Tenancy Tribunal case 5322061 — Rent arrears at 18 Lin Avenue, Hakaru, Kaiwaka 0573

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions