What was the outcome of Tenancy Tribunal case 5339521?

The tribunal order states: Ngira Mark must pay Kāinga Ora–Homes and Communities $6,410.74

How much money was awarded in case 5339521?

Cleaning: $455.85 awarded to landlord; Holes In Walls: $579.89 awarded to landlord; Rubbish Removal: $3,875.00 awarded to landlord; Section Slash And Mow, Green Waste D…: $1,500.00 awarded to landlord

What type of tenancy dispute was case 5339521?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5339521?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13104743-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5339521?

The tribunal order states: Ngira Mark must pay Kāinga Ora–Homes and Communities $6,410.74

How much money was awarded in case 5339521?

Cleaning: $455.85 awarded to landlord; Holes In Walls: $579.89 awarded to landlord; Rubbish Removal: $3,875.00 awarded to landlord; Section Slash And Mow, Green Waste D…: $1,500.00 awarded to landlord

What type of tenancy dispute was case 5339521?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5339521?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13104743-Tenancy_Tribunal_Order.pdf.

113B William Jones Drive, Otangarei, Whangarei 0112 Tenancy Tribunal Case 5339521 — Property damage

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113B William Jones Drive, Otangarei, Whangarei 0112 Tenancy Tribunal Case 5339521 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5339521 — net $6,410.74 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Repairs: Holes in walls	$579.89	Repairs: Holes in walls
Section slash and mow, green waste disposal	$1,500.00	Section slash and mow, green waste disposal
Cleaning	$455.85	8. The cost of repairs is proven.
Rubbish removal	$3,875.00	Rubbish removal
Net award	$6,410.74
Total payable by Tenant to Landlord	$6,410.74

Claims and awards for application 5339521 — net $6,410.74 NZD. Verify on MoJ.

Repairs: Holes in walls

Amount: $579.89
Awarded to: Landlord
Reason: Repairs: Holes in walls

Section slash and mow, green waste disposal

Amount: $1,500.00
Awarded to: Landlord
Reason: Section slash and mow, green waste disposal

Cleaning

Amount: $455.85
Awarded to: Landlord
Reason: 8. The cost of repairs is proven.

Rubbish removal

Amount: $3,875.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $6,410.74

Total payable by Tenant to Landlord

Landlord $6,410.74

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Ngira Mark must pay Kāinga Ora–Homes and Communities $6,410.74 immediately, calculated as shown in table below.

Reasons

Background

The tenancy began in September 2020 and ended on 12 June 2025.
Kāinga Ora’s application seeks repair costs (holes in walls), cleaning, rubbish removal and section tidy up costs.
The hearing took place on 11 February 2026. Both parties attended by phone with the consent of the Tribunal. Ms Perese represented Kāinga Ora. Repairs
Tenants are liable for damage beyond fair wear and tear that occurs during the tenancy.
Ms Perese provided copies of the entry and exit inspection reports, with photographs.
The exist photographs show holes in the walls in two bedrooms and in the kitchen.
The damage was not present at the start of the tenancy. The damage is beyond fair wear and tear.
The cost of repairs is proven. Cleaning
Tenants must leave the premises reasonably clean and tidy at the end of the tenancy.
The exit inspection report shows that the premises were not reasonably clean and tidy.
The amount claimed for cleaning is proven and is fair and reasonable having regard to Kāinga Ora’s photographs. Section slash and mow
The section was extremely overgrown at the end of the tenancy.
The grass had to be slashed before it could be mowed.
Kāinga Ora’s claim seeks $2,000 for the cost of this work. Ms Perese confirmed that this is an actual cost that Kāinga Ora paid to its contractor. The work includes slashing, mowing, and disposing of green waste, but I have no breakdown of the cost.
The property seems to be on a standard size residential section, approximately 700m2.
It is appropriate to allow for labour, consumables (fuel etc), and the cost of disposing of green waste (including dumping fees and travel), but the amount claimed is significant and no detail was provided to support the amount claimed.
I will award $1,500.00 for this work, allowing $400 for green waste disposal, $800 for slashing and $300 for mowing. Rubbish removal
Tenants must remove all rubbish at the end of the tenancy.
The exit report shows that substantial amounts of rubbish and abandoned belongings were left behind at the end of the tenancy. Mr Mark authorised Kāinga Ora to dispose of everything left behind.
The claims seeks $6,638.04 for rubbish removal.
Kāinga Ora’s summary shows that 42m3 of rubbish was disposed of (20m3 from inside the house and 22m3 from around the section.
The cost to hire a 9m3 skip bin in this location is $455.00.
I will award $3,875.00 for rubbish removal, comprised of 5 x 9m3 skip bin hires and 40 hours of labour at $40 per hour.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5339521 — net $6,410.74 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Repairs: Holes in walls	$579.89	Repairs: Holes in walls
Section slash and mow, green waste disposal	$1,500.00	Section slash and mow, green waste disposal
Cleaning	$455.85	8. The cost of repairs is proven.
Rubbish removal	$3,875.00	Rubbish removal
Net award	$6,410.74
Total payable by Tenant to Landlord	$6,410.74

Claims and awards for application 5339521 — net $6,410.74 NZD. Verify on MoJ.

Repairs: Holes in walls

Amount: $579.89
Awarded to: Landlord
Reason: Repairs: Holes in walls

Section slash and mow, green waste disposal

Amount: $1,500.00
Awarded to: Landlord
Reason: Section slash and mow, green waste disposal

Cleaning

Amount: $455.85
Awarded to: Landlord
Reason: 8. The cost of repairs is proven.

Rubbish removal

Amount: $3,875.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $6,410.74

Total payable by Tenant to Landlord

Landlord $6,410.74

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Ngira Mark must pay Kāinga Ora–Homes and Communities $6,410.74 immediately, calculated as shown in table below.

Reasons

Background

The tenancy began in September 2020 and ended on 12 June 2025.
Kāinga Ora’s application seeks repair costs (holes in walls), cleaning, rubbish removal and section tidy up costs.
The hearing took place on 11 February 2026. Both parties attended by phone with the consent of the Tribunal. Ms Perese represented Kāinga Ora. Repairs
Tenants are liable for damage beyond fair wear and tear that occurs during the tenancy.
Ms Perese provided copies of the entry and exit inspection reports, with photographs.
The exist photographs show holes in the walls in two bedrooms and in the kitchen.
The damage was not present at the start of the tenancy. The damage is beyond fair wear and tear.
The cost of repairs is proven. Cleaning
Tenants must leave the premises reasonably clean and tidy at the end of the tenancy.
The exit inspection report shows that the premises were not reasonably clean and tidy.
The amount claimed for cleaning is proven and is fair and reasonable having regard to Kāinga Ora’s photographs. Section slash and mow
The section was extremely overgrown at the end of the tenancy.
The grass had to be slashed before it could be mowed.
Kāinga Ora’s claim seeks $2,000 for the cost of this work. Ms Perese confirmed that this is an actual cost that Kāinga Ora paid to its contractor. The work includes slashing, mowing, and disposing of green waste, but I have no breakdown of the cost.
The property seems to be on a standard size residential section, approximately 700m2.
It is appropriate to allow for labour, consumables (fuel etc), and the cost of disposing of green waste (including dumping fees and travel), but the amount claimed is significant and no detail was provided to support the amount claimed.
I will award $1,500.00 for this work, allowing $400 for green waste disposal, $800 for slashing and $300 for mowing. Rubbish removal
Tenants must remove all rubbish at the end of the tenancy.
The exit report shows that substantial amounts of rubbish and abandoned belongings were left behind at the end of the tenancy. Mr Mark authorised Kāinga Ora to dispose of everything left behind.
The claims seeks $6,638.04 for rubbish removal.
Kāinga Ora’s summary shows that 42m3 of rubbish was disposed of (20m3 from inside the house and 22m3 from around the section.
The cost to hire a 9m3 skip bin in this location is $455.00.
I will award $3,875.00 for rubbish removal, comprised of 5 x 9m3 skip bin hires and 40 hours of labour at $40 per hour.

Tenancy Tribunal case 5339521 — Property damage at 113B William Jones Drive, Otangarei, Whangarei 0112

At a glance

Tenancy Tribunal case 5339521 — Property damage at 113B William Jones Drive, Otangarei, Whangarei 0112

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions