What was the outcome of Tenancy Tribunal case 5356483?

The tribunal order states: Lia Willan must pay Terry Murphy, Jimmy Wu and Brigette Phillips $7,804.84

How much money was awarded in case 5356483?

Cleaning: $419.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lightbulbs: $75.12 awarded to landlord; Power Bills: $1,100.28 awarded to landlord; Property Damage: $931.50 awarded to landlord; Property Damage: $373.75 awarded to landlord; Rent Arrears: $5,750.00 awarded to landlord; Rubbish Removal: $1,442.78 awarded to landlord; Tip Fees: $484.41 awarded to landlord

What type of tenancy dispute was case 5356483?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5356483?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13305428-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5356483?

The tribunal order states: Lia Willan must pay Terry Murphy, Jimmy Wu and Brigette Phillips $7,804.84

How much money was awarded in case 5356483?

Cleaning: $419.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lightbulbs: $75.12 awarded to landlord; Power Bills: $1,100.28 awarded to landlord; Property Damage: $931.50 awarded to landlord; Property Damage: $373.75 awarded to landlord; Rent Arrears: $5,750.00 awarded to landlord; Rubbish Removal: $1,442.78 awarded to landlord; Tip Fees: $484.41 awarded to landlord

What type of tenancy dispute was case 5356483?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5356483?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13305428-Tenancy_Tribunal_Order.pdf.

65 Kauri Road, Whenuapai, Auckland 0618 Tenancy Tribunal Case 5356483 — Rent arrears

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65 Kauri Road, Whenuapai, Auckland 0618 Tenancy Tribunal Case 5356483 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5356483 — net $7,804.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 20 September 2025	$5,750.00	Rent arrears to 20 September 2025
Cleaning, rubbish removal, cat door, toilet seat	$1,442.78	Cleaning, rubbish removal, cat door, toilet seat
Carpet cleaning	$419.00	Carpet cleaning
Tip fees	$484.41	Tip fees
Light bulbs	$75.12	Light bulbs
Power bills	$1,100.28	Power bills
Repairs	$931.50	Repairs
Carpet replacement (depreciated	$373.75	Carpet replacement (depreciated
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$7,804.84
Total payable by Tenant to Landlord	$7,804.84

Claims and awards for application 5356483 — net $7,804.84 NZD. Verify on MoJ.

Rent arrears to 20 September 2025

Amount: $5,750.00
Awarded to: Landlord
Reason: Rent arrears to 20 September 2025

Cleaning, rubbish removal, cat door, toilet seat

Amount: $1,442.78
Awarded to: Landlord
Reason: Cleaning, rubbish removal, cat door, toilet seat

Carpet cleaning

Amount: $419.00
Awarded to: Landlord
Reason: Carpet cleaning

Tip fees

Amount: $484.41
Awarded to: Landlord
Reason: Tip fees

Light bulbs

Amount: $75.12
Awarded to: Landlord
Reason: Light bulbs

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Lia Willan must pay Terry Murphy, Jimmy Wu and Brigette Phillips $7,804.84 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,800.00 (5433516-001) to Terry Murphy, Jimmy Wu and Brigette Phillips immediately.

Reasons

The landlord attended the hearing. The tenant did not appear.
The absence of a party does not prevent the matter from being heard and determined.
The landlord has applied for rent arrears, power bills, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and power?

The tenancy ended on 20 September 2025. The landlord provided rent records and power bills which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove a significant amount of rubbish.
The landlord had to replace 8 light bulbs as all were missing.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty.
The following damage was caused during the tenancy: downstairs carpet was so dirty and smelly it had to be replaced despite attempts at cleaning, holes in walls, door off hinges and damaged, broken window, missing cat door, toilet seat. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
I have taken into account betterment and depreciation for the carpet. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the carpet at the start of the tenancy and likely useful lifespan.
As the landlord has substantially succeeded with the claim, the tenant must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5356483 — net $7,804.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 20 September 2025	$5,750.00	Rent arrears to 20 September 2025
Cleaning, rubbish removal, cat door, toilet seat	$1,442.78	Cleaning, rubbish removal, cat door, toilet seat
Carpet cleaning	$419.00	Carpet cleaning
Tip fees	$484.41	Tip fees
Light bulbs	$75.12	Light bulbs
Power bills	$1,100.28	Power bills
Repairs	$931.50	Repairs
Carpet replacement (depreciated	$373.75	Carpet replacement (depreciated
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$7,804.84
Total payable by Tenant to Landlord	$7,804.84

Claims and awards for application 5356483 — net $7,804.84 NZD. Verify on MoJ.

Rent arrears to 20 September 2025

Amount: $5,750.00
Awarded to: Landlord
Reason: Rent arrears to 20 September 2025

Cleaning, rubbish removal, cat door, toilet seat

Amount: $1,442.78
Awarded to: Landlord
Reason: Cleaning, rubbish removal, cat door, toilet seat

Carpet cleaning

Amount: $419.00
Awarded to: Landlord
Reason: Carpet cleaning

Tip fees

Amount: $484.41
Awarded to: Landlord
Reason: Tip fees

Light bulbs

Amount: $75.12
Awarded to: Landlord
Reason: Light bulbs

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Lia Willan must pay Terry Murphy, Jimmy Wu and Brigette Phillips $7,804.84 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,800.00 (5433516-001) to Terry Murphy, Jimmy Wu and Brigette Phillips immediately.

Reasons

The landlord attended the hearing. The tenant did not appear.
The absence of a party does not prevent the matter from being heard and determined.
The landlord has applied for rent arrears, power bills, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and power?

The tenancy ended on 20 September 2025. The landlord provided rent records and power bills which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove a significant amount of rubbish.
The landlord had to replace 8 light bulbs as all were missing.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty.
The following damage was caused during the tenancy: downstairs carpet was so dirty and smelly it had to be replaced despite attempts at cleaning, holes in walls, door off hinges and damaged, broken window, missing cat door, toilet seat. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
I have taken into account betterment and depreciation for the carpet. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the carpet at the start of the tenancy and likely useful lifespan.
As the landlord has substantially succeeded with the claim, the tenant must reimburse the filing fee.

Tenancy Tribunal case 5356483 — Rent arrears at 65 Kauri Road, Whenuapai, Auckland 0618

At a glance

Tenancy Tribunal case 5356483 — Rent arrears at 65 Kauri Road, Whenuapai, Auckland 0618

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and power?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and power?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions