What was the outcome of Tenancy Tribunal case 5372203?

The tribunal order states: Kim (irene) Chaewon must pay Smith Property Management Limited T/A

How much money was awarded in case 5372203?

Cleaning: $575.00 awarded to landlord; Deoderising Hallway Carpet: $55.22 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,127.00 awarded to landlord; Rent Arrears: $114.29 awarded to landlord; Rubbish Removal: $276.00 awarded to landlord

What type of tenancy dispute was case 5372203?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5372203?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13030039-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5372203?

The tribunal order states: Kim (irene) Chaewon must pay Smith Property Management Limited T/A

How much money was awarded in case 5372203?

Cleaning: $575.00 awarded to landlord; Deoderising Hallway Carpet: $55.22 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,127.00 awarded to landlord; Rent Arrears: $114.29 awarded to landlord; Rubbish Removal: $276.00 awarded to landlord

What type of tenancy dispute was case 5372203?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5372203?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13030039-Tenancy_Tribunal_Order.pdf.

Flat 602, 105 Queen Street, Auckland Central, Auckland Tenancy Tribunal Case 5372203 — Property damage

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Flat 602, 105 Queen Street, Auckland Central, Auckland Tenancy Tribunal Case 5372203 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5372203 — net $575.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears as at 14 August 2025	$114.29	Rent arrears as at 14 August 2025
Carpet Cleaning	$575.00	Carpet Cleaning
Deoderising hallway carpet	$55.22	Deoderising hallway carpet
Carpet replacement	$1,127.00	Carpet replacement
Rubbish removal	$276.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$575.51
Total payable by Tenant to Landlord	$575.51

Claims and awards for application 5372203 — net $575.51 NZD. Verify on MoJ.

Rent arrears as at 14 August 2025

Amount: $114.29
Awarded to: Landlord
Reason: Rent arrears as at 14 August 2025

Carpet Cleaning

Amount: $575.00
Awarded to: Landlord
Reason: Carpet Cleaning

Deoderising hallway carpet

Amount: $55.22
Awarded to: Landlord
Reason: Deoderising hallway carpet

Carpet replacement

Amount: $1,127.00
Awarded to: Landlord
Reason: Carpet replacement

Rubbish removal

Amount: $276.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Kim (irene) Chaewon must pay Smith Property Management Limited T/A Quinovic Property Management As The Agent For Ang Kian Yeow Andrew $575.51 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,600.00 (5239382-016) to Smith Property Management Limited T/A Quinovic Property Management As The Agent For Ang Kian Yeow Andrew immediately.

Reasons

Both parties attended the hearing which was held remotely.
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 14 August 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy - $114.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims the cost of cleaning the carpet, the cost of deoderising the hallway carpet and the cost of replacing the carpet.
The tenant had a cat at the property, and for a short period of time she had two cats. She advised that her cat only urinated in one spot by the entry door.
However, I accept the carpet cleaning report which indicates that although the carpet was cleaned in an effort to get rid of the marks and smell, the smell of cat urine could not be removed.
I also accept the landlord’s evidence that the Body Corporate required the owner to deoderise the hallway floor because other tenants complained of the smell permeating the hallway.
The tenant did not leave the premises reasonably clean and therefore is required to pay these costs to the landlord.
I also accept that cleaning did not get rid of the smell and so the carpet required replacement.
I have ordered the tenant to pay a depreciated amount for the replacement carpet because the carpet was already 7 years old. A landlord ought to be returned to the position they would have been in had the tenant not breached their obligations. They should not be made better or worse off.
The landlord also claims the cost of rubbish removal.
The tenant accepted that she ought to pay the claimed cost of rubbish removal because she had left the premises in a mess. Filing fee reimbursement
I am also ordering the tenant to reimburse the filing fee to the landlord because the landlord was substantially successful with the claim against her. C ter Haar 27 January 2026

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5372203 — net $575.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears as at 14 August 2025	$114.29	Rent arrears as at 14 August 2025
Carpet Cleaning	$575.00	Carpet Cleaning
Deoderising hallway carpet	$55.22	Deoderising hallway carpet
Carpet replacement	$1,127.00	Carpet replacement
Rubbish removal	$276.00	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$575.51
Total payable by Tenant to Landlord	$575.51

Claims and awards for application 5372203 — net $575.51 NZD. Verify on MoJ.

Rent arrears as at 14 August 2025

Amount: $114.29
Awarded to: Landlord
Reason: Rent arrears as at 14 August 2025

Carpet Cleaning

Amount: $575.00
Awarded to: Landlord
Reason: Carpet Cleaning

Deoderising hallway carpet

Amount: $55.22
Awarded to: Landlord
Reason: Deoderising hallway carpet

Carpet replacement

Amount: $1,127.00
Awarded to: Landlord
Reason: Carpet replacement

Rubbish removal

Amount: $276.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Rubbish Removal

Order

Kim (irene) Chaewon must pay Smith Property Management Limited T/A Quinovic Property Management As The Agent For Ang Kian Yeow Andrew $575.51 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,600.00 (5239382-016) to Smith Property Management Limited T/A Quinovic Property Management As The Agent For Ang Kian Yeow Andrew immediately.

Reasons

Both parties attended the hearing which was held remotely.
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 14 August 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy - $114.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims the cost of cleaning the carpet, the cost of deoderising the hallway carpet and the cost of replacing the carpet.
The tenant had a cat at the property, and for a short period of time she had two cats. She advised that her cat only urinated in one spot by the entry door.
However, I accept the carpet cleaning report which indicates that although the carpet was cleaned in an effort to get rid of the marks and smell, the smell of cat urine could not be removed.
I also accept the landlord’s evidence that the Body Corporate required the owner to deoderise the hallway floor because other tenants complained of the smell permeating the hallway.
The tenant did not leave the premises reasonably clean and therefore is required to pay these costs to the landlord.
I also accept that cleaning did not get rid of the smell and so the carpet required replacement.
I have ordered the tenant to pay a depreciated amount for the replacement carpet because the carpet was already 7 years old. A landlord ought to be returned to the position they would have been in had the tenant not breached their obligations. They should not be made better or worse off.
The landlord also claims the cost of rubbish removal.
The tenant accepted that she ought to pay the claimed cost of rubbish removal because she had left the premises in a mess. Filing fee reimbursement
I am also ordering the tenant to reimburse the filing fee to the landlord because the landlord was substantially successful with the claim against her. C ter Haar 27 January 2026

Tenancy Tribunal case 5372203 — Property damage at Flat 602, 105 Queen Street, Auckland Central, Auckland

At a glance

Tenancy Tribunal case 5372203 — Property damage at Flat 602, 105 Queen Street, Auckland Central, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions