What was the outcome of Tenancy Tribunal case 5388463?

The tribunal order states: Jasmine Henare must pay Kāinga Ora–Homes And Communities $2,276.76,

How much money was awarded in case 5388463?

Cleaning: $48.45 awarded to landlord; Previous Order Application 5290880 D…: $2,368.97 awarded to landlord; Bathroom Door: $91.54 awarded to landlord; Hot Water Cupboard: $67.01 awarded to landlord; Patch Carpet X 2 Small Holes: $84.30 awarded to landlord; Wall Patch X 2: $80.32 awarded to landlord; Property Damage: $79.00 awarded to landlord; Rubbish Removal: $268.88 awarded to landlord; Tenant Repayments Made On Previous O…: $811.71 awarded to tenant

What type of tenancy dispute was case 5388463?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5388463?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12939192-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5388463?

The tribunal order states: Jasmine Henare must pay Kāinga Ora–Homes And Communities $2,276.76,

How much money was awarded in case 5388463?

Cleaning: $48.45 awarded to landlord; Previous Order Application 5290880 D…: $2,368.97 awarded to landlord; Bathroom Door: $91.54 awarded to landlord; Hot Water Cupboard: $67.01 awarded to landlord; Patch Carpet X 2 Small Holes: $84.30 awarded to landlord; Wall Patch X 2: $80.32 awarded to landlord; Property Damage: $79.00 awarded to landlord; Rubbish Removal: $268.88 awarded to landlord; Tenant Repayments Made On Previous O…: $811.71 awarded to tenant

What type of tenancy dispute was case 5388463?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5388463?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12939192-Tenancy_Tribunal_Order.pdf.

5 Romney Place, Manurewa, Auckland 2102 Tenancy Tribunal Case 5388463 — Property damage

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5 Romney Place, Manurewa, Auckland 2102 Tenancy Tribunal Case 5388463 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5388463 — net $2,276.76 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Previous order application 5290880 dated 12/08/2025	$2,368.97		Previous order application 5290880 dated 12/08/2025
Repairs: patch carpet x 2 small holes	$84.30		Repairs: patch carpet x 2 small holes
Repairs: bathroom door	$91.54		Repairs: bathroom door
Repairs: wall patch x 2	$80.32		Repairs: wall patch x 2
Repairs: hot water cupboard	$67.01		Repairs: hot water cupboard
Cleaning: rangehood	$48.45		Cleaning: rangehood
Replace furnishings: contribution to stove replacement	$79.00		Replace furnishings: contribution to stove replacement
Rubbish removal	$268.88		Rubbish removal
Tenant repayments made on previous order		$811.71	Tenant repayments made on previous order
Total award	$3,088.47	$811.71
Net award	$2,276.76
Total payable by Tenant to Landlord	$2,276.76

Claims and awards for application 5388463 — net $2,276.76 NZD. Verify on MoJ.

Previous order application 5290880 dated 12/08/2025

Amount: $2,368.97
Awarded to: Landlord
Reason: Previous order application 5290880 dated 12/08/2025

Repairs: patch carpet x 2 small holes

Amount: $84.30
Awarded to: Landlord
Reason: Repairs: patch carpet x 2 small holes

Repairs: bathroom door

Amount: $91.54
Awarded to: Landlord
Reason: Repairs: bathroom door

Repairs: wall patch x 2

Amount: $80.32
Awarded to: Landlord
Reason: Repairs: wall patch x 2

Repairs: hot water cupboard

Amount: $67.01
Awarded to: Landlord
Reason: Repairs: hot water cupboard

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Jasmine Henare must pay Kāinga Ora–Homes And Communities $2,276.76, calculated as shown in the table below.
The tenant must pay the debt in order 1 at the rate of $30.00 per week with the first payment to be made by Thursday 8 January 2026 and continuing every Thursday until the debt is paid in full.
If the tenant fails to make any payment within 5 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court or by a Debt Collection Agency.
This order incorporates the Tribunal order made on 12 August 2025 under application 5290880.

Reasons

The landlord’s representative attended the hearing by telephone today. The tenant was not available at either the contact number provided for her on the application or at a new number given today. I left two voice messages at the new number. I decided to continue the hearing as notice of the hearing date and time has been emailed to the address for service.
The tenancy ended on 29 September 2025 and the landlord has now applied for compensation for costs incurred and incorporation of a previous mediated order.
The landlord withdrew claims for most cleaning costs at the hearing. I agree this is appropriate as the photographs show the premises were mostly left reasonably clean and tidy. The only cleaning claim remaining is for the rangehood and a small contribution towards replacement of the stove which the landlord chose to do partly for other reasons and as a more sensible option than in-depth cleaning. Photos support these claims and the amounts are awarded.
One bed base and some gardening items were left outside, and household rubbish was left in the recycling bin. The cost to dispose of these items is awarded. Repairs
The landlord supplied inspection photos from the start and end of the tenancy which prove some damage to the premises occurred during the tenancy and is more than fair wear and tear. The proven damage is:- a. Two small tears in the carpet in the living room; b. One hole in the bathroom door; c. One hole in the dining room wall and another hole at the base of the toilet wall; d. A missing cupboard panel on the hot water cupboard.
I award the costs incurred for these repairs as proven in the landlord’s work order details table. Previous order
On 12 August 2025, the Tribunal made an order relating to this tenancy by which the tenant agreed to pay the landlord $2,368.97 for a replacement garage door. The landlord supplied a ledger showing the tenant has paid $811.71 towards that. The previous order is incorporated into this order for enforcement purposes.
The parties agreed to a repayment arrangement of $30.00 per week in the previous order. The landlord agreed this should be carried over to this order as the tenant is continuing to make those payments. Suppression
Neither the landlord nor tenant’s name is suppressed. The landlord has substantially succeeded with the claims however as the government housing provider, transparency of its actions is in the public interest.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5388463 — net $2,276.76 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Previous order application 5290880 dated 12/08/2025	$2,368.97		Previous order application 5290880 dated 12/08/2025
Repairs: patch carpet x 2 small holes	$84.30		Repairs: patch carpet x 2 small holes
Repairs: bathroom door	$91.54		Repairs: bathroom door
Repairs: wall patch x 2	$80.32		Repairs: wall patch x 2
Repairs: hot water cupboard	$67.01		Repairs: hot water cupboard
Cleaning: rangehood	$48.45		Cleaning: rangehood
Replace furnishings: contribution to stove replacement	$79.00		Replace furnishings: contribution to stove replacement
Rubbish removal	$268.88		Rubbish removal
Tenant repayments made on previous order		$811.71	Tenant repayments made on previous order
Total award	$3,088.47	$811.71
Net award	$2,276.76
Total payable by Tenant to Landlord	$2,276.76

Claims and awards for application 5388463 — net $2,276.76 NZD. Verify on MoJ.

Previous order application 5290880 dated 12/08/2025

Amount: $2,368.97
Awarded to: Landlord
Reason: Previous order application 5290880 dated 12/08/2025

Repairs: patch carpet x 2 small holes

Amount: $84.30
Awarded to: Landlord
Reason: Repairs: patch carpet x 2 small holes

Repairs: bathroom door

Amount: $91.54
Awarded to: Landlord
Reason: Repairs: bathroom door

Repairs: wall patch x 2

Amount: $80.32
Awarded to: Landlord
Reason: Repairs: wall patch x 2

Repairs: hot water cupboard

Amount: $67.01
Awarded to: Landlord
Reason: Repairs: hot water cupboard

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Jasmine Henare must pay Kāinga Ora–Homes And Communities $2,276.76, calculated as shown in the table below.
The tenant must pay the debt in order 1 at the rate of $30.00 per week with the first payment to be made by Thursday 8 January 2026 and continuing every Thursday until the debt is paid in full.
If the tenant fails to make any payment within 5 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court or by a Debt Collection Agency.
This order incorporates the Tribunal order made on 12 August 2025 under application 5290880.

Reasons

The landlord’s representative attended the hearing by telephone today. The tenant was not available at either the contact number provided for her on the application or at a new number given today. I left two voice messages at the new number. I decided to continue the hearing as notice of the hearing date and time has been emailed to the address for service.
The tenancy ended on 29 September 2025 and the landlord has now applied for compensation for costs incurred and incorporation of a previous mediated order.
The landlord withdrew claims for most cleaning costs at the hearing. I agree this is appropriate as the photographs show the premises were mostly left reasonably clean and tidy. The only cleaning claim remaining is for the rangehood and a small contribution towards replacement of the stove which the landlord chose to do partly for other reasons and as a more sensible option than in-depth cleaning. Photos support these claims and the amounts are awarded.
One bed base and some gardening items were left outside, and household rubbish was left in the recycling bin. The cost to dispose of these items is awarded. Repairs
The landlord supplied inspection photos from the start and end of the tenancy which prove some damage to the premises occurred during the tenancy and is more than fair wear and tear. The proven damage is:- a. Two small tears in the carpet in the living room; b. One hole in the bathroom door; c. One hole in the dining room wall and another hole at the base of the toilet wall; d. A missing cupboard panel on the hot water cupboard.
I award the costs incurred for these repairs as proven in the landlord’s work order details table. Previous order
On 12 August 2025, the Tribunal made an order relating to this tenancy by which the tenant agreed to pay the landlord $2,368.97 for a replacement garage door. The landlord supplied a ledger showing the tenant has paid $811.71 towards that. The previous order is incorporated into this order for enforcement purposes.
The parties agreed to a repayment arrangement of $30.00 per week in the previous order. The landlord agreed this should be carried over to this order as the tenant is continuing to make those payments. Suppression
Neither the landlord nor tenant’s name is suppressed. The landlord has substantially succeeded with the claims however as the government housing provider, transparency of its actions is in the public interest.

Tenancy Tribunal case 5388463 — Property damage at 5 Romney Place, Manurewa, Auckland 2102

At a glance

Tenancy Tribunal case 5388463 — Property damage at 5 Romney Place, Manurewa, Auckland 2102

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions