What was the outcome of Tenancy Tribunal case 5409368?

The tribunal order states: Mary Marama AWHIMATE must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5409368?

Cleaning: $569.61 awarded to landlord; Rent Credit: $25.71 awarded to tenant; Rehang Wardrobe Door: $41.18 awarded to landlord; Rubbish Removal: $985.26 awarded to landlord

What type of tenancy dispute was case 5409368?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5409368?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13589236-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5409368?

The tribunal order states: Mary Marama AWHIMATE must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5409368?

Cleaning: $569.61 awarded to landlord; Rent Credit: $25.71 awarded to tenant; Rehang Wardrobe Door: $41.18 awarded to landlord; Rubbish Removal: $985.26 awarded to landlord

What type of tenancy dispute was case 5409368?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5409368?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13589236-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 79, 744 Great North Road, Western Springs, Tenancy Tribunal Case 5409368 — Cleanliness

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Unit/Flat Flat 79, 744 Great North Road, Western Springs, Tenancy Tribunal Case 5409368 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5409368 — net $1,570.34 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$569.61		Cleaning
Repairs: rehang wardrobe door	$41.18		Repairs: rehang wardrobe door
Rubbish removal	$985.26		Rubbish removal
Rent credit		$25.71	Rent credit
Total award	$1,596.05	$25.71
Net award	$1,570.34
Total payable by Tenant to Landlord	$1,570.34

Claims and awards for application 5409368 — net $1,570.34 NZD. Verify on MoJ.

Cleaning

Amount: $569.61
Awarded to: Landlord
Reason: Cleaning

Repairs: rehang wardrobe door

Amount: $41.18
Awarded to: Landlord
Reason: Repairs: rehang wardrobe door

Rubbish removal

Amount: $985.26
Awarded to: Landlord
Reason: Rubbish removal

Rent credit

Amount: $25.71
Awarded to: Tenant
Reason: Rent credit

Total award

Landlord $1,596.05 · Tenant $25.71

Net award

Landlord $1,570.34

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Mary Marama AWHIMATE must pay Kāinga Ora–Homes And Communities $1,570.34 immediately, calculated as shown in table below.

Reasons

Ms Eder for the landlord attended today’s hearing. The tenant did not attend. The tenant was called on the phone number in the application, but the call was not answered. I am satisfied that the tenant was advised of today’s hearing and have proceeded in her absence.
The landlord has applied for compensation for cleaning, rubbish removal and repair of wardrobe door following the end of the tenancy.
The tenancy ended on 28 October 2025. The tenant had overpaid rent by $25.71 and that amount is credited to her.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided me with the inspection report and photographs showing the condition of the property at the end of the tenancy. The tenant had left furniture and her belongings in the property and had not cleaned the property.
The landlord provided copies of the costs it incurred in removing and disposing of the tenant’s belongings and rubbish and cleaning. I consider that those costs are reasonable for the work that had to be completed, and I award the landlord those costs.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I am satisfied that the tenant damaged the wardrobe door during the tenancy, because it was off its rails in the final inspection report photographs. This damage is more than fair wear and tear and the tenant is responsible for the costs of repair.
The amounts ordered are proved.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5409368 — net $1,570.34 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$569.61		Cleaning
Repairs: rehang wardrobe door	$41.18		Repairs: rehang wardrobe door
Rubbish removal	$985.26		Rubbish removal
Rent credit		$25.71	Rent credit
Total award	$1,596.05	$25.71
Net award	$1,570.34
Total payable by Tenant to Landlord	$1,570.34

Claims and awards for application 5409368 — net $1,570.34 NZD. Verify on MoJ.

Cleaning

Amount: $569.61
Awarded to: Landlord
Reason: Cleaning

Repairs: rehang wardrobe door

Amount: $41.18
Awarded to: Landlord
Reason: Repairs: rehang wardrobe door

Rubbish removal

Amount: $985.26
Awarded to: Landlord
Reason: Rubbish removal

Rent credit

Amount: $25.71
Awarded to: Tenant
Reason: Rent credit

Total award

Landlord $1,596.05 · Tenant $25.71

Net award

Landlord $1,570.34

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

Mary Marama AWHIMATE must pay Kāinga Ora–Homes And Communities $1,570.34 immediately, calculated as shown in table below.

Reasons

Ms Eder for the landlord attended today’s hearing. The tenant did not attend. The tenant was called on the phone number in the application, but the call was not answered. I am satisfied that the tenant was advised of today’s hearing and have proceeded in her absence.
The landlord has applied for compensation for cleaning, rubbish removal and repair of wardrobe door following the end of the tenancy.
The tenancy ended on 28 October 2025. The tenant had overpaid rent by $25.71 and that amount is credited to her.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided me with the inspection report and photographs showing the condition of the property at the end of the tenancy. The tenant had left furniture and her belongings in the property and had not cleaned the property.
The landlord provided copies of the costs it incurred in removing and disposing of the tenant’s belongings and rubbish and cleaning. I consider that those costs are reasonable for the work that had to be completed, and I award the landlord those costs.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I am satisfied that the tenant damaged the wardrobe door during the tenancy, because it was off its rails in the final inspection report photographs. This damage is more than fair wear and tear and the tenant is responsible for the costs of repair.
The amounts ordered are proved.

Tenancy Tribunal case 5409368 — Cleanliness at Unit/Flat Flat 79, 744 Great North Road, Western Springs,

At a glance

Tenancy Tribunal case 5409368 — Cleanliness at Unit/Flat Flat 79, 744 Great North Road, Western Springs,

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions