Tenantcheck Insights · Case study
Tenancy Tribunal case 5426877 — Rent arrears at 54 Peace Street, Whakatane, Whakatane 3120
Published 14 April 2026 · Application 5426877
- Rent arrears
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Whakatane
Tribunal region
Adjudicator
M Feist
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $4,289.23
- Total balance for Tenant to pay Landlord
- $4,289.23
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears (to 25 November 2025 | $3,511.43 | Rent arrears (to 25 November 2025 | |
| Carpet Cleaning | $327.50 | Carpet Cleaning | |
| Lock/key replacement | $422.30 | Lock/key replacement | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $4,289.23 | ||
| Total payable by Tenant to Landlord | $4,289.23 |
Claims and awards for application 5426877 — net $4,289.23 NZD. Verify on MoJ.
Rent arrears (to 25 November 2025
- Amount
- $3,511.43
- Awarded to
- Landlord
- Reason
- Rent arrears (to 25 November 2025
Carpet Cleaning
- Amount
- $327.50
- Awarded to
- Landlord
- Reason
- Carpet Cleaning
Lock/key replacement
- Amount
- $422.30
- Awarded to
- Landlord
- Reason
- Lock/key replacement
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $4,289.23
Total payable by Tenant to Landlord
Landlord $4,289.23
Claim types — money lines allowed on this order
Order
- Jessica Ann Boswell must pay Inspire Real Estate Limited As The Agent For Ada And Sam Hui / Hui Family Trust $4,289.23 immediately, calculated as shown in table below.
Reasons
- On 16 January 2026, the landlord filed an application seeking rent arrears, compensation and reimbursement of the filing fee following the end of the tenancy.
- The hearing proceeded by way of video conference. Ms Jenny Elstob and Ms Rose Harrison, Property Managers, appeared for the landlord. The tenant did not appear. The Tribunal was satisfied the tenant was properly served with the notice of hearing and the case proceeded in their absence.
How much is owed for rent?
- The tenancy ended on 25 November 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy totalled $3,511.43. The amount claimed is proved.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
Did the tenant return the carpet in a reasonably clean and tidy condition?
- The landlord seeks compensation totalling $327.50 after paying a contractor to clean the carpets at the end of the tenancy. An invoice in the amount claimed was provided.
- The landlord provided pre-tenancy inspection report that detailed the condition of the carpet at the commencement of the tenancy. The carpet was recorded as being in good condition with the exception of marks on the carpet in bedrooms one, two, and three which were professionally cleaned before the tenant moved in.
- The landlord provided end of tenancy photographs showing the condition of the carpet at the end of the tenancy. The photographs show the carpet in the sleepout was stained and there was a patch of vomit that had not been removed, and the lounge and bedroom carpets was stained and had not been vacuumed.
- Having heard from the landlord and considering all of the evidence the Tribunal finds the carpet was stained by the tenants during tenancy and were not returned in a reasonably clean and tidy condition. The amount claimed is ordered.
Did the tenant return the keys at the end of the tenancy?
- The landlord seeks $422.30 after paying a locksmith to change the locks after the tenant failed to return the keys at the end of the tenancy. The amount claimed is ordered. Other matters
- Because Inspire Real Estate Limited As The Agent For Ada And Sam Hui / Hui Family Trust has wholly succeeded with the claim I must reimburse the filing fee.
- Despite being wholly successful the landlord did not seek name suppression.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s10, s40(1)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
- Dispute theme: property damage
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5426877?
The tribunal order states: Jessica Ann Boswell must pay Inspire Real Estate Limited As The Agent For Ada
How much money was awarded in case 5426877?
Cleaning: $327.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $422.30 awarded to landlord; Rent Arrears: $3,511.43 awarded to landlord
What type of tenancy dispute was case 5426877?
The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.
Where can I read the official tribunal order for case 5426877?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13444590-Tenancy_Tribunal_Order.pdf.