What was the outcome of Tenancy Tribunal case 5427906?

The tribunal order states: Olive Ratana must pay Property Empire Limited As Agent For Simon Munro,

How much money was awarded in case 5427906?

Cleaning: $100.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $115.00 awarded to landlord; Rent Arrears: $5,946.14 awarded to landlord

What type of tenancy dispute was case 5427906?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5427906?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13711862-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5427906?

The tribunal order states: Olive Ratana must pay Property Empire Limited As Agent For Simon Munro,

How much money was awarded in case 5427906?

Cleaning: $100.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $115.00 awarded to landlord; Rent Arrears: $5,946.14 awarded to landlord

What type of tenancy dispute was case 5427906?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5427906?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13711862-Tenancy_Tribunal_Order.pdf.

22 Waipapa Crescent, Otara, Auckland 2023 Tenancy Tribunal Case 5427906 — Rent arrears

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22 Waipapa Crescent, Otara, Auckland 2023 Tenancy Tribunal Case 5427906 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5427906 — net $4,109.14 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 9 March 2026	$5,946.14	Rent arrears to 9 March 2026
Cleaning	$100.00	Cleaning
Lawns and Garden work	$115.00	Lawns and Garden work
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,109.14
Total payable by Tenant to Landlord	$4,109.14

Claims and awards for application 5427906 — net $4,109.14 NZD. Verify on MoJ.

Rent arrears to 9 March 2026

Amount: $5,946.14
Awarded to: Landlord
Reason: Rent arrears to 9 March 2026

Cleaning

Amount: $100.00
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $115.00
Awarded to: Landlord
Reason: Lawns and Garden work

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $4,109.14

Total payable by Tenant to Landlord

Landlord $4,109.14

Claim types — money lines allowed on this order

Cleanliness Filing Fee Lawns And Garden Work Rent arrears

Order

Olive Ratana must pay Property Empire Limited As Agent For Simon Munro, Scott Munro & Jordan Munro $4,109.14 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,080.00 (3083017-017) to Property Empire Limited As Agent For Simon Munro, Scott Munro & Jordan Munro immediately.

Reasons

The landlord attended the hearing. The tenant did not answer the call I made to her phone.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The landlord said the tenant moved out on in March and the landlord agreed this was the best option at the time. The landlord has not asked for any rent in lieu of notice. I find the tenancy ended on 9 March 2026.
The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with her obligations at the end of the tenancy?

Tenants must return the premises in a reasonably clean and tidy state and remove their rubbish at the end of the tenancy. See section 40(1)(c) and (e)(iii) Residential Tenancies Act (RTA).
In Ace Property Management v Owens (DC Wellington, CIV-2008-085-14441, 17 December 2008) the District Court said: A tenant’s obligation pursuant to the Act to leave a property in a “reasonably clean and reasonably tidy condition” does not mean that it will necessarily be up to a standard that a landlord may consider for a new tenant. It is a mistake for landlords to confuse those two matters.
The RTA does not require the premises to be provided or returned in a spotless or an immaculate condition. The standard is based on what an average bystander would consider reasonable, not on the subjective opinions of the landlord and tenant. There is no scientific way to determine what is reasonably clean and tidy, and the Tribunal must evaluate the evidence available, and in particular inspection reports and photographs.
The landlord provided me with photos taken at the end of the tenancy. I find the claim for the lawns is reasonable.
I have allowed a small amount for cleaning. The oven and some of the kitchen cupboards were not left in a reasonable condition. The claim for cleaning the rest of the house is hard to determine because the house is very old, and it is hard to tell what needs cleaning and what needs maintenance. I also note that tenants are not required to pull appliances out to clean, and cleaning spots off the ceilings between tenancies is a landlord maintenance job. Other orders
Because the landlord has substantially succeeded with the claim I have reimbursed the filing fee.
A request has been sent to the Bond Centre.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5427906 — net $4,109.14 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 9 March 2026	$5,946.14	Rent arrears to 9 March 2026
Cleaning	$100.00	Cleaning
Lawns and Garden work	$115.00	Lawns and Garden work
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,109.14
Total payable by Tenant to Landlord	$4,109.14

Claims and awards for application 5427906 — net $4,109.14 NZD. Verify on MoJ.

Rent arrears to 9 March 2026

Amount: $5,946.14
Awarded to: Landlord
Reason: Rent arrears to 9 March 2026

Cleaning

Amount: $100.00
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $115.00
Awarded to: Landlord
Reason: Lawns and Garden work

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $4,109.14

Total payable by Tenant to Landlord

Landlord $4,109.14

Claim types — money lines allowed on this order

Cleanliness Filing Fee Lawns And Garden Work Rent arrears

Order

Olive Ratana must pay Property Empire Limited As Agent For Simon Munro, Scott Munro & Jordan Munro $4,109.14 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,080.00 (3083017-017) to Property Empire Limited As Agent For Simon Munro, Scott Munro & Jordan Munro immediately.

Reasons

The landlord attended the hearing. The tenant did not answer the call I made to her phone.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The landlord said the tenant moved out on in March and the landlord agreed this was the best option at the time. The landlord has not asked for any rent in lieu of notice. I find the tenancy ended on 9 March 2026.
The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with her obligations at the end of the tenancy?

Tenants must return the premises in a reasonably clean and tidy state and remove their rubbish at the end of the tenancy. See section 40(1)(c) and (e)(iii) Residential Tenancies Act (RTA).
In Ace Property Management v Owens (DC Wellington, CIV-2008-085-14441, 17 December 2008) the District Court said: A tenant’s obligation pursuant to the Act to leave a property in a “reasonably clean and reasonably tidy condition” does not mean that it will necessarily be up to a standard that a landlord may consider for a new tenant. It is a mistake for landlords to confuse those two matters.
The RTA does not require the premises to be provided or returned in a spotless or an immaculate condition. The standard is based on what an average bystander would consider reasonable, not on the subjective opinions of the landlord and tenant. There is no scientific way to determine what is reasonably clean and tidy, and the Tribunal must evaluate the evidence available, and in particular inspection reports and photographs.
The landlord provided me with photos taken at the end of the tenancy. I find the claim for the lawns is reasonable.
I have allowed a small amount for cleaning. The oven and some of the kitchen cupboards were not left in a reasonable condition. The claim for cleaning the rest of the house is hard to determine because the house is very old, and it is hard to tell what needs cleaning and what needs maintenance. I also note that tenants are not required to pull appliances out to clean, and cleaning spots off the ceilings between tenancies is a landlord maintenance job. Other orders
Because the landlord has substantially succeeded with the claim I have reimbursed the filing fee.
A request has been sent to the Bond Centre.

Tenancy Tribunal case 5427906 — Rent arrears at 22 Waipapa Crescent, Otara, Auckland 2023

At a glance

Tenancy Tribunal case 5427906 — Rent arrears at 22 Waipapa Crescent, Otara, Auckland 2023

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with her obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with her obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions