Tenantcheck Insights · Case study
Tenancy Tribunal case 5443488 — Property damage at 10B Glastron Place, Bayview, Auckland 0629
Published 22 May 2026 · Application 5443488
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
G Baker
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $5,616.79
- Total balance for Tenant to pay Landlord
- $4,244.23
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $569.61 | Cleaning | |
| Rubbish removal | $1,598.21 | Rubbish removal | |
| Lawns and Garden work | $200.00 | Lawns and Garden work | |
| Repairs: rangehood filter | $53.02 | Repairs: rangehood filter | |
| Repairs: internal doors | $2,427.59 | Repairs: internal doors | |
| Repairs: holes in wall | $82.08 | Repairs: holes in wall | |
| Rent credit | $506.28 | Rent credit | |
| Payments received | $180.00 | Payments received | |
| Total award | $4,930.51 | $686.28 | |
| Net award | $4,244.23 | ||
| Total payable by Tenant to Landlord | $4,244.23 |
Claims and awards for application 5443488 — net $4,244.23 NZD. Verify on MoJ.
Cleaning
- Amount
- $569.61
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $1,598.21
- Awarded to
- Landlord
- Reason
- Rubbish removal
Lawns and Garden work
- Amount
- $200.00
- Awarded to
- Landlord
- Reason
- Lawns and Garden work
Repairs: rangehood filter
- Amount
- $53.02
- Awarded to
- Landlord
- Reason
- Repairs: rangehood filter
Repairs: internal doors
- Amount
- $2,427.59
- Awarded to
- Landlord
- Reason
- Repairs: internal doors
Repairs: holes in wall
- Amount
- $82.08
- Awarded to
- Landlord
- Reason
- Repairs: holes in wall
Rent credit
- Amount
- $506.28
- Awarded to
- Tenant
- Reason
- Rent credit
Payments received
- Amount
- $180.00
- Awarded to
- Tenant
- Reason
- Payments received
Total award
Landlord $4,930.51 · Tenant $686.28
Net award
Landlord $4,244.23
Total payable by Tenant to Landlord
Landlord $4,244.23
Claim types — money lines allowed on this order
Order
- Te Aroha Arizona Stacey Anania must pay Kāinga Ora–Homes And Communities $4,244.23 immediately, calculated as shown in the table below.
Reasons
- The landlord attended the video hearing.
- The landlord has applied for compensation following the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The landlord provided photographic evidence that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The evidence showed that the tenant had removed what she wanted, left behind a quantity of rubbish and discarded items and made no attempt to clean or mow the lawns. In addition, the rangehood filter was missing.
- The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
- Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
- Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
- Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
- The following damage was caused during the tenancy: a. Eleven internal doors were missing from the premises. These were internal doors and included the doors to wardrobes, storage cupboards and the laundry. This was intentional damage. b. There were two holes in bedroom 2 which required repair. This was careless damage.
- The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
- The amounts ordered are proved.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2), s49B(1), s49B(3), s49B(3A)
Key findings
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5443488?
The tribunal order states: Te Aroha Arizona Stacey Anania must pay Kāinga Ora–Homes And
How much money was awarded in case 5443488?
Cleaning: $569.61 awarded to landlord; Lawns and Garden Work: $200.00 awarded to landlord; Payments Received: $180.00 awarded to tenant; Rent Credit: $506.28 awarded to tenant; Holes In Wall: $82.08 awarded to landlord; Internal Doors: $2,427.59 awarded to landlord; Rangehood Filter: $53.02 awarded to landlord; Rubbish Removal: $1,598.21 awarded to landlord
What type of tenancy dispute was case 5443488?
The primary dispute was Property damage. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5443488?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13641655-Tenancy_Tribunal_Order.pdf.