Tenantcheck Insights · Case study
Tenancy Tribunal case 5449492 — Cleanliness at Unit/Flat 517, 100 Greys Avenue, Auckland Central,
Published 13 May 2026 · Application 5449492
- Cleanliness
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
C Lamdin
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $689.43
- Total balance for Tenant to pay Landlord
- $689.43
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 6 October 2025 | $201.43 | Rent arrears to 6 October 2025 | |
| Cleaning | $460.00 | Cleaning | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $689.43 | ||
| Total payable by Tenant to Landlord | $689.43 |
Claims and awards for application 5449492 — net $689.43 NZD. Verify on MoJ.
Rent arrears to 6 October 2025
- Amount
- $201.43
- Awarded to
- Landlord
- Reason
- Rent arrears to 6 October 2025
Cleaning
- Amount
- $460.00
- Awarded to
- Landlord
- Reason
- Cleaning
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $689.43
Total payable by Tenant to Landlord
Landlord $689.43
Claim types — money lines allowed on this order
Order
- Blessie Iselle Supiter and Jarod Francis must pay Shelter Realty Limited As The Agent For Steve (Chao Zhong) Wu $689.43 immediately, calculated as shown in table below.
Reasons
- The landlord represented by Mr Gia attended the hearing. The tenant did not attend. The Tribunal and the landlord were assisted by a Mandarin interpreter, Mr Zhang.
- The landlord has applied for rent arrears, compensation and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
- The tenancy ended on 6 October 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy is $201.43.
- The claim and amount ordered are proved.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The landlord said that at the end of the tenancy the kitchen, shower, windows, floor, walls, balcony and carpet needed cleaning.
- The landlord provided photographs in support of their claim.
- I determine the tenant did not leave the premises reasonably clean and tidy.
- The claim is proved.
- The amounts ordered are proved.
- Because Shelter Realty Limited As The Agent For Steve (Chao Zhong) Wu has wholly succeeded with the claim I must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5449492?
The tribunal order states: Blessie Iselle Supiter and Jarod Francis must pay Shelter Realty Limited As The
How much money was awarded in case 5449492?
Cleaning: $460.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $201.43 awarded to landlord
What type of tenancy dispute was case 5449492?
The primary dispute was Cleanliness. Related themes: Rent arrears.
Where can I read the official tribunal order for case 5449492?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13584828-Tenancy_Tribunal_Order.pdf.