What was the outcome of Tenancy Tribunal case 5452948?

The tribunal order states: KELEPI WAQABACA SALUSALU and Susana Matei Talofisi Tukia must pay

How much money was awarded in case 5452948?

Cleaning: $797.01 awarded to landlord; Heat Pump Remote: $53.34 awarded to landlord; Property Damage: $432.41 awarded to landlord; Rent Arrears: $3,518.57 awarded to landlord; Rubbish Removal: $2,151.00 awarded to landlord

What type of tenancy dispute was case 5452948?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5452948?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13585230-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5452948?

The tribunal order states: KELEPI WAQABACA SALUSALU and Susana Matei Talofisi Tukia must pay

How much money was awarded in case 5452948?

Cleaning: $797.01 awarded to landlord; Heat Pump Remote: $53.34 awarded to landlord; Property Damage: $432.41 awarded to landlord; Rent Arrears: $3,518.57 awarded to landlord; Rubbish Removal: $2,151.00 awarded to landlord

What type of tenancy dispute was case 5452948?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5452948?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13585230-Tenancy_Tribunal_Order.pdf.

32 Kirkella Crescent, Mangere East, Auckland 2024 Tenancy Tribunal Case 5452948 — Rent arrears

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32 Kirkella Crescent, Mangere East, Auckland 2024 Tenancy Tribunal Case 5452948 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5452948 — net $6,952.33 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 13/01/2026	$3,518.57	Rent arrears to 13/01/2026
Cleaning	$797.01	Cleaning
Rubbish removal	$2,151.00	Rubbish removal
Repairs	$432.41	Repairs
Heat Pump Remote	$53.34	Heat Pump Remote
Net award	$6,952.33
Total payable by Tenant to Landlord	$6,952.33

Claims and awards for application 5452948 — net $6,952.33 NZD. Verify on MoJ.

Rent arrears to 13/01/2026

Amount: $3,518.57
Awarded to: Landlord
Reason: Rent arrears to 13/01/2026

Cleaning

Amount: $797.01
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $2,151.00
Awarded to: Landlord
Reason: Rubbish removal

Repairs

Amount: $432.41
Awarded to: Landlord
Reason: Repairs

Heat Pump Remote

Amount: $53.34
Awarded to: Landlord
Reason: Heat Pump Remote

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

KELEPI WAQABACA SALUSALU and Susana Matei Talofisi Tukia must pay Kāinga Ora–Homes And Communities $6,952.33 immediately, calculated as shown in table below.

Reasons

The applicant attended the hearing. The respondent did not attend.
The applicant states that the tenancy ended on 13 January 2026 by way of tenant notice. The applicant seeks rent arrears of $3,518.57 to that date, together with the following additional amounts: a) $797.01 for cleaning; b) $2,151.00 for rubbish removal; c) $200.80 for wall repairs; d) $32.49 to rehang a cabinet door; e) $53.34 to replace a missing heat pump remote; and f) $199.12 to reglaze a broken window.

Is the respondent liable for the rent arrears?

The applicant has produced rent records showing the amounts owing to the end of the tenancy. I am satisfied that those records are accurate.
The rent arrears are awarded.

Is the respondent liable for the cleaning and rubbish removal costs?

I have reviewed the end-of-tenancy inspection photographs. Those photographs show that the property was left well short of the reasonably clean and tidy standard required of a tenant at the conclusion of a tenancy under section 40(1)(e)(iii) of the Residential Tenancies Act 1986. The photographs also show that a substantial amount of rubbish was left at the property.
I am therefore satisfied that the cleaning and rubbish removal costs were reasonably incurred as a result of the tenant’s breach of their obligations under the tenancy. The amounts claimed are accordingly awarded.

Are the damage repair costs the liability of the respondent?

I have reviewed the end-of-tenancy inspection photographs and am satisfied that damage occurred to the walls, the cabinet door, and the timber window during the tenancy.
Under section 40(2)(a) of the Residential Tenancies Act 1986, a tenant must not intentionally or carelessly damage the premises. Where damage is established to have occurred during the tenancy, section 49B(8)(b)(i) places the onus on the tenant to prove that the damage was neither careless nor intentional.
The respondent did not attend the hearing and has therefore provided no evidence to discharge that onus. I am accordingly satisfied that the respondent is liable for the repair costs claimed. Those amounts are awarded.

Is the respondent liable for the heat pump remote replacement cost?

The applicant states that the heat pump remote was missing at the end of the tenancy. On the balance of probabilities, I am satisfied that the remote was lost during the tenancy and that the respondent is responsible for its replacement. The replacement cost is therefore awarded.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5452948 — net $6,952.33 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 13/01/2026	$3,518.57	Rent arrears to 13/01/2026
Cleaning	$797.01	Cleaning
Rubbish removal	$2,151.00	Rubbish removal
Repairs	$432.41	Repairs
Heat Pump Remote	$53.34	Heat Pump Remote
Net award	$6,952.33
Total payable by Tenant to Landlord	$6,952.33

Claims and awards for application 5452948 — net $6,952.33 NZD. Verify on MoJ.

Rent arrears to 13/01/2026

Amount: $3,518.57
Awarded to: Landlord
Reason: Rent arrears to 13/01/2026

Cleaning

Amount: $797.01
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $2,151.00
Awarded to: Landlord
Reason: Rubbish removal

Repairs

Amount: $432.41
Awarded to: Landlord
Reason: Repairs

Heat Pump Remote

Amount: $53.34
Awarded to: Landlord
Reason: Heat Pump Remote

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

KELEPI WAQABACA SALUSALU and Susana Matei Talofisi Tukia must pay Kāinga Ora–Homes And Communities $6,952.33 immediately, calculated as shown in table below.

Reasons

The applicant attended the hearing. The respondent did not attend.
The applicant states that the tenancy ended on 13 January 2026 by way of tenant notice. The applicant seeks rent arrears of $3,518.57 to that date, together with the following additional amounts: a) $797.01 for cleaning; b) $2,151.00 for rubbish removal; c) $200.80 for wall repairs; d) $32.49 to rehang a cabinet door; e) $53.34 to replace a missing heat pump remote; and f) $199.12 to reglaze a broken window.

Is the respondent liable for the rent arrears?

The applicant has produced rent records showing the amounts owing to the end of the tenancy. I am satisfied that those records are accurate.
The rent arrears are awarded.

Is the respondent liable for the cleaning and rubbish removal costs?

I have reviewed the end-of-tenancy inspection photographs. Those photographs show that the property was left well short of the reasonably clean and tidy standard required of a tenant at the conclusion of a tenancy under section 40(1)(e)(iii) of the Residential Tenancies Act 1986. The photographs also show that a substantial amount of rubbish was left at the property.
I am therefore satisfied that the cleaning and rubbish removal costs were reasonably incurred as a result of the tenant’s breach of their obligations under the tenancy. The amounts claimed are accordingly awarded.

Are the damage repair costs the liability of the respondent?

I have reviewed the end-of-tenancy inspection photographs and am satisfied that damage occurred to the walls, the cabinet door, and the timber window during the tenancy.
Under section 40(2)(a) of the Residential Tenancies Act 1986, a tenant must not intentionally or carelessly damage the premises. Where damage is established to have occurred during the tenancy, section 49B(8)(b)(i) places the onus on the tenant to prove that the damage was neither careless nor intentional.
The respondent did not attend the hearing and has therefore provided no evidence to discharge that onus. I am accordingly satisfied that the respondent is liable for the repair costs claimed. Those amounts are awarded.

Is the respondent liable for the heat pump remote replacement cost?

The applicant states that the heat pump remote was missing at the end of the tenancy. On the balance of probabilities, I am satisfied that the remote was lost during the tenancy and that the respondent is responsible for its replacement. The replacement cost is therefore awarded.

Tenancy Tribunal case 5452948 — Rent arrears at 32 Kirkella Crescent, Mangere East, Auckland 2024

At a glance

Tenancy Tribunal case 5452948 — Rent arrears at 32 Kirkella Crescent, Mangere East, Auckland 2024

At a glance

Award balance

Claims & awards

Order

Reasons

Is the respondent liable for the rent arrears?

Is the respondent liable for the cleaning and rubbish removal costs?

Are the damage repair costs the liability of the respondent?

Is the respondent liable for the heat pump remote replacement cost?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Is the respondent liable for the rent arrears?

Is the respondent liable for the cleaning and rubbish removal costs?

Are the damage repair costs the liability of the respondent?

Is the respondent liable for the heat pump remote replacement cost?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions