What was the outcome of Tenancy Tribunal case 5453272?

The tribunal order states: Cheryle Lee Roberts must pay Kāinga Ora–Homes And Communities $5,158.02

How much money was awarded in case 5453272?

Cleaning: $760.78 awarded to landlord; Rent Arrears: $1,032.24 awarded to landlord; Painting: $280.52 awarded to landlord; Rubbish Removal: $3,084.48 awarded to landlord

What type of tenancy dispute was case 5453272?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5453272?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13675724-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5453272?

The tribunal order states: Cheryle Lee Roberts must pay Kāinga Ora–Homes And Communities $5,158.02

How much money was awarded in case 5453272?

Cleaning: $760.78 awarded to landlord; Rent Arrears: $1,032.24 awarded to landlord; Painting: $280.52 awarded to landlord; Rubbish Removal: $3,084.48 awarded to landlord

What type of tenancy dispute was case 5453272?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5453272?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13675724-Tenancy_Tribunal_Order.pdf.

55 Merrington Crescent, Aranui, Christchurch 8061 Tenancy Tribunal Case 5453272 — Rent arrears

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55 Merrington Crescent, Aranui, Christchurch 8061 Tenancy Tribunal Case 5453272 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5453272 — net $5,158.02 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,032.24	Rent arrears
Cleaning	$760.78	Cleaning
Rubbish removal	$3,084.48	Rubbish removal
Repairs: Painting	$280.52	Repairs: Painting
Net award	$5,158.02
Total payable by Tenant to Landlord	$5,158.02

Claims and awards for application 5453272 — net $5,158.02 NZD. Verify on MoJ.

Rent arrears

Amount: $1,032.24
Awarded to: Landlord
Reason: Rent arrears

Cleaning

Amount: $760.78
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $3,084.48
Awarded to: Landlord
Reason: Rubbish removal

Repairs: Painting

Amount: $280.52
Awarded to: Landlord
Reason: Repairs: Painting

Net award

Landlord $5,158.02

Total payable by Tenant to Landlord

Landlord $5,158.02

Claim types — money lines allowed on this order

Cleanliness Rent arrears Property damage Rubbish Removal

Order

Cheryle Lee Roberts must pay Kāinga Ora–Homes And Communities $5,158.02 immediately, calculated as shown in table below.

Reasons

Both parties attended the remote hearing.
The landlord has applied for rent arrears and compensation following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 12 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy was $1,032.24.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided photos of the premises at the end of the tenancy. The photos showed that the property required a full house clean as well as specific cleaning of the kitchen cupboards and stove to bring the premises to a reasonably clean and tidy standard.
18 m2 of rubbish from the interior and exterior had to be removed. Photos were provided in support of the claim. The landlord seeks compensation of $3,084.48. The compensation includes charges for labour and tip fees.
The amounts ordered are proven.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income- related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: Walls were damaged and required painting. The actual repair cost is depreciated by 40% as the premises had been repainted 2 years previously. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proven.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5453272 — net $5,158.02 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,032.24	Rent arrears
Cleaning	$760.78	Cleaning
Rubbish removal	$3,084.48	Rubbish removal
Repairs: Painting	$280.52	Repairs: Painting
Net award	$5,158.02
Total payable by Tenant to Landlord	$5,158.02

Claims and awards for application 5453272 — net $5,158.02 NZD. Verify on MoJ.

Rent arrears

Amount: $1,032.24
Awarded to: Landlord
Reason: Rent arrears

Cleaning

Amount: $760.78
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $3,084.48
Awarded to: Landlord
Reason: Rubbish removal

Repairs: Painting

Amount: $280.52
Awarded to: Landlord
Reason: Repairs: Painting

Net award

Landlord $5,158.02

Total payable by Tenant to Landlord

Landlord $5,158.02

Claim types — money lines allowed on this order

Cleanliness Rent arrears Property damage Rubbish Removal

Order

Cheryle Lee Roberts must pay Kāinga Ora–Homes And Communities $5,158.02 immediately, calculated as shown in table below.

Reasons

Both parties attended the remote hearing.
The landlord has applied for rent arrears and compensation following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 12 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy was $1,032.24.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided photos of the premises at the end of the tenancy. The photos showed that the property required a full house clean as well as specific cleaning of the kitchen cupboards and stove to bring the premises to a reasonably clean and tidy standard.
18 m2 of rubbish from the interior and exterior had to be removed. Photos were provided in support of the claim. The landlord seeks compensation of $3,084.48. The compensation includes charges for labour and tip fees.
The amounts ordered are proven.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income- related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: Walls were damaged and required painting. The actual repair cost is depreciated by 40% as the premises had been repainted 2 years previously. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proven.

Tenancy Tribunal case 5453272 — Rent arrears at 55 Merrington Crescent, Aranui, Christchurch 8061

At a glance

Tenancy Tribunal case 5453272 — Rent arrears at 55 Merrington Crescent, Aranui, Christchurch 8061

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions