What was the outcome of Tenancy Tribunal case 5138831?

The tribunal order states: Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum to

How much money was awarded in case 5138831?

All In 1 Property Improvement Invoic…: $235.00 awarded to landlord; Cleaning: $300.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Lawns and Garden Work: $50.00 awarded to landlord; Property Damage: $10.43 awarded to landlord

What type of tenancy dispute was case 5138831?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5138831?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11600674-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5138831?

The tribunal order states: Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum to

How much money was awarded in case 5138831?

All In 1 Property Improvement Invoic…: $235.00 awarded to landlord; Cleaning: $300.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Lawns and Garden Work: $50.00 awarded to landlord; Property Damage: $10.43 awarded to landlord

What type of tenancy dispute was case 5138831?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5138831?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11600674-Tenancy_Tribunal_Order.pdf.

268 Macandrew Road, Forbury, Dunedin 9012 Tenancy Tribunal Case 5138831 — Cleanliness

Order

Claims and awards in Tenancy Tribunal application 5138831 — net $622.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Key replacement	$10.43	Key replacement
Cleaning	$300.00	e payment towards these items, and I have accordingly ordered the tenant to pay $300.00 towards the claimed cleaning invoice. I have similarly considered the g…
All in 1 property improvement invoice	$235.00	All in 1 property improvement invoice
Lawns and Garden work	$50.00	at some further work was required to the lawns/garden, and the tenant is to pay $50.00 towards this work.
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$622.43
Bond	$2,120.00
Total payable by Tenant to Landlord	$622.43

Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum to pay Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker $622.43 from the bond, as calculated in the table below:

The Bond Centre is to pay the bond of $2,120.00 (5767871-006) immediately apportioned as follows: Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker: $622.43 Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum: $1,497.57

Reasons

Both parties attended the hearing.

The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. The tenant disputes the amounts being claimed and has also applied for refund of the bond.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

The landlord claims that the tenant did not leave the premises clean and tidy, and they were required to engage professional cleaners to reach that standard. They have provided an invoice for $600.00 for the required cleaning together with evidence from the cleaners who state that the kitchen cupboards were particularly bad, together with the bathroom, walls and floors in the kitchen and the laundry area. Photographs from before and after the tenancy have also been provided.

The landlord also claims for removing rubbish from the property (All in 1 Property Improvement Ltd) and tidying the back garden lawns and has provided two invoices of $235.00 and $105.00 for this work. The rubbish removal invoice also includes other move out items such as rehanging curtains and disposing of a microwave.

The tenant says that the property was cleaned to a reasonable standard and that the requirement is not for the property to be left to a professionally cleaned standard, as is being claimed. They submit similarly for the gardens that they had mowed and tidied the grounds, and that the standard being sought by the landlord is higher than what is required from tenants at the end of a tenancy.

The tenant accepts that there was some rubbish left in the bins and doesn’t specifically dispute any other items in the rubbish removal invoice. The tenant did dispute the claim relating to furniture left on the road, but this isn’t included in the invoice.

In my view and based on the evidence, although the property was left relatively clean and tidy there was some specific items that required further cleaning, such as the kitchen cupboards and the bathroom. The tenant is required to make some payment towards these items, and I have accordingly ordered the tenant to pay $300.00 towards the claimed cleaning invoice. I have similarly considered the grounds work done by the tenant but note that the photographs show that some further work was required to the lawns/garden, and the tenant is to pay $50.00 towards this work.

I am satisfied that the items in the rubbish removal invoice were required at the end of the tenancy and this invoice amount is ordered.

In addition, the tenant did not return all the keys. The tenant returned one key, but evidence provided shows that three keys were given at the commencement of the tenancy. The landlord was required to have further keys cut at a cost of $10.43.

The amounts ordered are proved.

Because Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker has substantially succeeded with the claim I must reimburse the filing fee. R Harvey-Lane 20 March 2025

Claims and awards in Tenancy Tribunal application 5138831 — net $622.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Key replacement	$10.43	Key replacement
Cleaning	$300.00	e payment towards these items, and I have accordingly ordered the tenant to pay $300.00 towards the claimed cleaning invoice. I have similarly considered the g…
All in 1 property improvement invoice	$235.00	All in 1 property improvement invoice
Lawns and Garden work	$50.00	at some further work was required to the lawns/garden, and the tenant is to pay $50.00 towards this work.
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$622.43
Bond	$2,120.00
Total payable by Tenant to Landlord	$622.43

Order

Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum to pay Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker $622.43 from the bond, as calculated in the table below:
The Bond Centre is to pay the bond of $2,120.00 (5767871-006) immediately apportioned as follows: Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker: $622.43 Kelsey James Wilde, Hayden Thomas Smith and Andrew John McCallum: $1,497.57

Reasons

Both parties attended the hearing.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. The tenant disputes the amounts being claimed and has also applied for refund of the bond.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims that the tenant did not leave the premises clean and tidy, and they were required to engage professional cleaners to reach that standard. They have provided an invoice for $600.00 for the required cleaning together with evidence from the cleaners who state that the kitchen cupboards were particularly bad, together with the bathroom, walls and floors in the kitchen and the laundry area. Photographs from before and after the tenancy have also been provided.
The landlord also claims for removing rubbish from the property (All in 1 Property Improvement Ltd) and tidying the back garden lawns and has provided two invoices of $235.00 and $105.00 for this work. The rubbish removal invoice also includes other move out items such as rehanging curtains and disposing of a microwave.
The tenant says that the property was cleaned to a reasonable standard and that the requirement is not for the property to be left to a professionally cleaned standard, as is being claimed. They submit similarly for the gardens that they had mowed and tidied the grounds, and that the standard being sought by the landlord is higher than what is required from tenants at the end of a tenancy.
The tenant accepts that there was some rubbish left in the bins and doesn’t specifically dispute any other items in the rubbish removal invoice. The tenant did dispute the claim relating to furniture left on the road, but this isn’t included in the invoice.
In my view and based on the evidence, although the property was left relatively clean and tidy there was some specific items that required further cleaning, such as the kitchen cupboards and the bathroom. The tenant is required to make some payment towards these items, and I have accordingly ordered the tenant to pay $300.00 towards the claimed cleaning invoice. I have similarly considered the grounds work done by the tenant but note that the photographs show that some further work was required to the lawns/garden, and the tenant is to pay $50.00 towards this work.
I am satisfied that the items in the rubbish removal invoice were required at the end of the tenancy and this invoice amount is ordered.
In addition, the tenant did not return all the keys. The tenant returned one key, but evidence provided shows that three keys were given at the commencement of the tenancy. The landlord was required to have further keys cut at a cost of $10.43.
The amounts ordered are proved.
Because Highland Real Estate Group Limited T/A Harcourts Dunedin as agent for Radley William Charles Harahap and Jassmyn Mahina Carse Hau Walker has substantially succeeded with the claim I must reimburse the filing fee. R Harvey-Lane 20 March 2025

Tenancy Tribunal case 5138831 — Cleanliness at 268 Macandrew Road, Forbury, Dunedin 9012

At a glance

Tenancy Tribunal case 5138831 — Cleanliness at 268 Macandrew Road, Forbury, Dunedin 9012

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions