What was the outcome of Tenancy Tribunal case 5341864?

The tribunal order states: Eve Woodham must pay RPA Limited $2,966.49 immediately, calculated as

How much money was awarded in case 5341864?

Cleaning: $184.00 awarded to landlord; Cleaning: $1,813.64 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,105.71 awarded to landlord; Blinds: $593.40 awarded to landlord; Ranchslider And Bathroom Door: $351.74 awarded to landlord

What type of tenancy dispute was case 5341864?

The primary dispute was Cleanliness. Related themes: Rent arrears, Property damage.

Where can I read the official tribunal order for case 5341864?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13015914-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5341864?

The tribunal order states: Eve Woodham must pay RPA Limited $2,966.49 immediately, calculated as

How much money was awarded in case 5341864?

Cleaning: $184.00 awarded to landlord; Cleaning: $1,813.64 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,105.71 awarded to landlord; Blinds: $593.40 awarded to landlord; Ranchslider And Bathroom Door: $351.74 awarded to landlord

What type of tenancy dispute was case 5341864?

The primary dispute was Cleanliness. Related themes: Rent arrears, Property damage.

Where can I read the official tribunal order for case 5341864?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13015914-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 21, 8 Clayton Street, Newmarket, Auckland Tenancy Tribunal Case 5341864 — Cleanliness

Order

Claims and awards in Tenancy Tribunal application 5341864 — net $2,966.49 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28 June 2025	$1,105.71	Rent arrears to 28 June 2025
Carpet Cleaning	$184.00	Carpet Cleaning
Cleaning	$1,813.64	Cleaning
Repairs: blinds	$593.40	Repairs: blinds
Repairs: ranchslider and bathroom door	$351.74	Repairs: ranchslider and bathroom door
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,966.49
Total payable by Tenant to Landlord	$2,966.49

Eve Woodham must pay RPA Limited $2,966.49 immediately, calculated as shown in the table below.

The Bond Centre is to pay the bond of $1,110.00 (3389129-014) to RPA Limited immediately. DescriptionLandlord Rent arrears to 28 June 2025$1,105.71 Carpet Cleaning$184.00 Cleaning$1,813.64 Repairs: blinds$593.40 Repairs: ranchslider and bathroom door$351.74 Filing fee reimbursement$28.00 Total award$4,076.49 Bond$1,110.00 Total payable by Tenant to Landlord$2,966.49

Reasons

The landlord attended the video hearing.

The tenant was telephoned but did not answer.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 28 June 2025 when the tenant gave the landlord possession. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

The landlord provided photographic evidence that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The evidence shows that the tenant had made no attempt to clean or remove all her possessions and rubbish. The premises required extensive cleaning and the removal of a substantial amount of rubbish.

The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.

The landlord gave evidence that the ranch slider door and the bathroom door locks were damaged and that the pull cords on the blinds had also been damaged during the tenancy. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.

The amounts ordered are proved.

Because RPA Limited has wholly succeeded with the claim I must reimburse the filing fee.

Claims and awards in Tenancy Tribunal application 5341864 — net $2,966.49 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 28 June 2025	$1,105.71	Rent arrears to 28 June 2025
Carpet Cleaning	$184.00	Carpet Cleaning
Cleaning	$1,813.64	Cleaning
Repairs: blinds	$593.40	Repairs: blinds
Repairs: ranchslider and bathroom door	$351.74	Repairs: ranchslider and bathroom door
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,966.49
Total payable by Tenant to Landlord	$2,966.49

Order

Eve Woodham must pay RPA Limited $2,966.49 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $1,110.00 (3389129-014) to RPA Limited immediately. DescriptionLandlord Rent arrears to 28 June 2025$1,105.71 Carpet Cleaning$184.00 Cleaning$1,813.64 Repairs: blinds$593.40 Repairs: ranchslider and bathroom door$351.74 Filing fee reimbursement$28.00 Total award$4,076.49 Bond$1,110.00 Total payable by Tenant to Landlord$2,966.49

Reasons

The landlord attended the video hearing.
The tenant was telephoned but did not answer.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 28 June 2025 when the tenant gave the landlord possession. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord provided photographic evidence that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The evidence shows that the tenant had made no attempt to clean or remove all her possessions and rubbish. The premises required extensive cleaning and the removal of a substantial amount of rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord gave evidence that the ranch slider door and the bathroom door locks were damaged and that the pull cords on the blinds had also been damaged during the tenancy. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because RPA Limited has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5341864 — Cleanliness at Unit/Flat Flat 21, 8 Clayton Street, Newmarket, Auckland

At a glance

Tenancy Tribunal case 5341864 — Cleanliness at Unit/Flat Flat 21, 8 Clayton Street, Newmarket, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions