What was the outcome of Tenancy Tribunal case 5377067?

The tribunal order states: Raymond Charles Christopher Reha and Georgina Puia must pay Auckland

How much money was awarded in case 5377067?

Cleaning: $368.00 awarded to landlord; Costs To Find Another Tenant: $500.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $120.00 awarded to landlord; Rent Arrears: $9,294.87 awarded to landlord; Water Rates: $151.21 awarded to landlord

What type of tenancy dispute was case 5377067?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5377067?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13463988-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5377067?

The tribunal order states: Raymond Charles Christopher Reha and Georgina Puia must pay Auckland

How much money was awarded in case 5377067?

Cleaning: $368.00 awarded to landlord; Costs To Find Another Tenant: $500.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $120.00 awarded to landlord; Rent Arrears: $9,294.87 awarded to landlord; Water Rates: $151.21 awarded to landlord

What type of tenancy dispute was case 5377067?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5377067?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13463988-Tenancy_Tribunal_Order.pdf.

Unit/Flat 9, 3234 Great North Road, New Lynn, Auckland Tenancy Tribunal Case 5377067 — Rent arrears

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Unit/Flat 9, 3234 Great North Road, New Lynn, Auckland Tenancy Tribunal Case 5377067 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5377067 — net $8,082.08 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$9,294.87	Rent arrears
Water rates to 14 October 2025	$151.21	Water rates to 14 October 2025
Lock/key replacement	$120.00	Lock/key replacement
Cleaning	$368.00	Cleaning
Costs to find another tenant	$500.00	Costs to find another tenant
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$8,082.08
Total payable by Tenant to Landlord	$8,082.08

Claims and awards for application 5377067 — net $8,082.08 NZD. Verify on MoJ.

Rent arrears

Amount: $9,294.87
Awarded to: Landlord
Reason: Rent arrears

Water rates to 14 October 2025

Amount: $151.21
Awarded to: Landlord
Reason: Water rates to 14 October 2025

Lock/key replacement

Amount: $120.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $368.00
Awarded to: Landlord
Reason: Cleaning

Costs to find another tenant

Amount: $500.00
Awarded to: Landlord
Reason: Costs to find another tenant

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rent arrears Water Rates

Order

Raymond Charles Christopher Reha and Georgina Puia must pay Auckland Holiday Homes Limited and Meleana Eade $8,082.08 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,380.00 (BN-00142370) to Auckland Holiday Homes Limited and Meleana Eade immediately.

Reasons

Ms Fu attended the hearing for the landlord. The tenants were phoned on the numbers provided but the calls went to voicemail.
The landlord has applied for rent arrears, water rates, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenancy was a fixed term tenancy ending on 30 April 2026. Rent was agreed at $595.00 per week.
On or about 30 October 2025 the landlord became aware that the tenants had abandoned the tenancy. A new tenant was found on 3 January 2026 but at a lower rent ($570.00 per week). The tenants are therefore liable for rent until the new tenant was found and are liable for the difference in the rent payable by the new tenant until the end of the fixed term (30 April 2026).
The amount of rent owing has been established.
The amount of water rates owing to 14 October 2025 has also been established by the production of water rates invoices.

Did the tenants comply with their obligations at the end of the tenancy?

The tenants did not leave the premises reasonably clean and did not return the mail box key as required by section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The amounts ordered are proved.

Are the tenants liable for the costs to find another tenant?

Where a tenant abandons a fixed term tenancy before its expiry, the landlord is entitled to the reasonable costs incurred to find another tenant.
The landlord claims the sum of $979.80 to find another tenant and provided an itemised list of the costs claimed.
I do not consider that all of the costs claimed are reasonable. Many, such as the cost to complete the final inspection, are costs that would have been incurred when the tenancy ended on 30 April 2026. I also note that the Management Agreement provided in evidence records that many of the costs claimed are included in the management fee charged by the landlord’s agent (Ray White) and therefore cannot be said to be a cost incurred by the landlord (they may be a cost incurred by the agent, but the agent is not the landlord).
In the circumstances I consider the sum of $500.00 reasonable to compensate the landlord for the reasonable costs to find another tenant.
The landlord has been mostly successful in her claims, and I consider this an appropriate case to award her payment of the Tribunal application fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5377067 — net $8,082.08 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$9,294.87	Rent arrears
Water rates to 14 October 2025	$151.21	Water rates to 14 October 2025
Lock/key replacement	$120.00	Lock/key replacement
Cleaning	$368.00	Cleaning
Costs to find another tenant	$500.00	Costs to find another tenant
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$8,082.08
Total payable by Tenant to Landlord	$8,082.08

Claims and awards for application 5377067 — net $8,082.08 NZD. Verify on MoJ.

Rent arrears

Amount: $9,294.87
Awarded to: Landlord
Reason: Rent arrears

Water rates to 14 October 2025

Amount: $151.21
Awarded to: Landlord
Reason: Water rates to 14 October 2025

Lock/key replacement

Amount: $120.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $368.00
Awarded to: Landlord
Reason: Cleaning

Costs to find another tenant

Amount: $500.00
Awarded to: Landlord
Reason: Costs to find another tenant

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rent arrears Water Rates

Order

Raymond Charles Christopher Reha and Georgina Puia must pay Auckland Holiday Homes Limited and Meleana Eade $8,082.08 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,380.00 (BN-00142370) to Auckland Holiday Homes Limited and Meleana Eade immediately.

Reasons

Ms Fu attended the hearing for the landlord. The tenants were phoned on the numbers provided but the calls went to voicemail.
The landlord has applied for rent arrears, water rates, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenancy was a fixed term tenancy ending on 30 April 2026. Rent was agreed at $595.00 per week.
On or about 30 October 2025 the landlord became aware that the tenants had abandoned the tenancy. A new tenant was found on 3 January 2026 but at a lower rent ($570.00 per week). The tenants are therefore liable for rent until the new tenant was found and are liable for the difference in the rent payable by the new tenant until the end of the fixed term (30 April 2026).
The amount of rent owing has been established.
The amount of water rates owing to 14 October 2025 has also been established by the production of water rates invoices.

Did the tenants comply with their obligations at the end of the tenancy?

The tenants did not leave the premises reasonably clean and did not return the mail box key as required by section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The amounts ordered are proved.

Are the tenants liable for the costs to find another tenant?

Where a tenant abandons a fixed term tenancy before its expiry, the landlord is entitled to the reasonable costs incurred to find another tenant.
The landlord claims the sum of $979.80 to find another tenant and provided an itemised list of the costs claimed.
I do not consider that all of the costs claimed are reasonable. Many, such as the cost to complete the final inspection, are costs that would have been incurred when the tenancy ended on 30 April 2026. I also note that the Management Agreement provided in evidence records that many of the costs claimed are included in the management fee charged by the landlord’s agent (Ray White) and therefore cannot be said to be a cost incurred by the landlord (they may be a cost incurred by the agent, but the agent is not the landlord).
In the circumstances I consider the sum of $500.00 reasonable to compensate the landlord for the reasonable costs to find another tenant.
The landlord has been mostly successful in her claims, and I consider this an appropriate case to award her payment of the Tribunal application fee.

Tenancy Tribunal case 5377067 — Rent arrears at Unit/Flat 9, 3234 Great North Road, New Lynn, Auckland

At a glance

Tenancy Tribunal case 5377067 — Rent arrears at Unit/Flat 9, 3234 Great North Road, New Lynn, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenants comply with their obligations at the end of the tenancy?

Are the tenants liable for the costs to find another tenant?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenants comply with their obligations at the end of the tenancy?

Are the tenants liable for the costs to find another tenant?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions