Tenantcheck Insights · Case study
Tenancy Tribunal case 5431028 — Cleanliness at Unit/Flat 5, 42 Mathesons Road, Phillipstown, Christchurch
Published 22 April 2026 · Application 5431028
- Cleanliness
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Christchurch
Tribunal region
Adjudicator
N Walker
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,148.00
- Total balance for Tenant to pay Landlord
- $2,148.00
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rubbish removal | $1,167.25 | Rubbish removal | |
| Cleaning | $373.75 | Cleaning | |
| Lock/key replacement | $195.00 | Lock/key replacement | |
| Carpet Cleaning | $200.00 | Carpet Cleaning | |
| Replace furnishings: blind | $184.00 | Replace furnishings: blind | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $2,148.00 | ||
| Total payable by Tenant to Landlord | $2,148.00 |
Claims and awards for application 5431028 — net $2,148.00 NZD. Verify on MoJ.
Rubbish removal
- Amount
- $1,167.25
- Awarded to
- Landlord
- Reason
- Rubbish removal
Cleaning
- Amount
- $373.75
- Awarded to
- Landlord
- Reason
- Cleaning
Lock/key replacement
- Amount
- $195.00
- Awarded to
- Landlord
- Reason
- Lock/key replacement
Carpet Cleaning
- Amount
- $200.00
- Awarded to
- Landlord
- Reason
- Carpet Cleaning
Replace furnishings: blind
- Amount
- $184.00
- Awarded to
- Landlord
- Reason
- Replace furnishings: blind
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $2,148.00
Total payable by Tenant to Landlord
Landlord $2,148.00
Claim types — money lines allowed on this order
Order
- Claudia Natasha Morgan must pay Prestige Property Management Limited As Agent For J. Bryant & V. Joseph $2,148.00 immediately, calculated as shown in table below.
Reasons
- The landlord attended the hearing held on 22 April 2026 by video. The tenant did not attend the hearing. An attempt was made to join the tenant to the hearing by telephone, but the call went to voicemail. As the tenant was served, the hearing proceeded in her absence.
- The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
- The tenant did not return the keys.
- The following chattels were missing at the end of the tenancy: a blind.
- The amounts ordered are proved.
- Because Prestige Property Management Limited As Agent For J. Bryant & V. Joseph has wholly succeeded with the claim I must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: cleaning
- Dispute theme: property damage
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5431028?
The tribunal order states: Claudia Natasha Morgan must pay Prestige Property Management Limited As
How much money was awarded in case 5431028?
Cleaning: $200.00 awarded to landlord; Cleaning: $373.75 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $195.00 awarded to landlord; Replace Furnishings: Blind: $184.00 awarded to landlord; Rubbish Removal: $1,167.25 awarded to landlord
What type of tenancy dispute was case 5431028?
The primary dispute was Cleanliness. Related themes: Property damage.
Where can I read the official tribunal order for case 5431028?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13483049-Tenancy_Tribunal_Order.pdf.