What was the outcome of Tenancy Tribunal case 5478470?

The tribunal order states: Natasha Jane Nash must pay Prestige Property Management Limited as agent

How much money was awarded in case 5478470?

Cleaning: $180.00 awarded to landlord; Cleaning: $575.00 awarded to landlord; Cleaning: $625.03 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $424.12 awarded to landlord; Property Damage: $750.00 awarded to landlord; Property Damage: $240.00 awarded to landlord; Rent Arrears: $1,411.43 awarded to landlord

What type of tenancy dispute was case 5478470?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5478470?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13742566-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5478470?

The tribunal order states: Natasha Jane Nash must pay Prestige Property Management Limited as agent

How much money was awarded in case 5478470?

Cleaning: $180.00 awarded to landlord; Cleaning: $575.00 awarded to landlord; Cleaning: $625.03 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $424.12 awarded to landlord; Property Damage: $750.00 awarded to landlord; Property Damage: $240.00 awarded to landlord; Rent Arrears: $1,411.43 awarded to landlord

What type of tenancy dispute was case 5478470?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5478470?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13742566-Tenancy_Tribunal_Order.pdf.

11A Howe Street, New Brighton, Christchurch 8083 Tenancy Tribunal Case 5478470 — Property damage

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11A Howe Street, New Brighton, Christchurch 8083 Tenancy Tribunal Case 5478470 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5478470 — net $2,153.58 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 18 March 2026	$1,411.43	Rent arrears to 18 March 2026
Cleaning	$575.00	Cleaning
Carpet cleaning	$180.00	Carpet cleaning
Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains	$625.03	Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains
Repair front door glass and frame	$424.12	Repair front door glass and frame
Paint interior walls (dog damage	$750.00	Paint interior walls (dog damage
Repaint front door after repairs	$240.00	Repaint front door after repairs
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,153.58
Total payable by Tenant to Landlord	$2,153.58

Claims and awards for application 5478470 — net $2,153.58 NZD. Verify on MoJ.

Rent arrears to 18 March 2026

Amount: $1,411.43
Awarded to: Landlord
Reason: Rent arrears to 18 March 2026

Cleaning

Amount: $575.00
Awarded to: Landlord
Reason: Cleaning

Carpet cleaning

Amount: $180.00
Awarded to: Landlord
Reason: Carpet cleaning

Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains

Amount: $625.03
Awarded to: Landlord
Reason: Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains

Repair front door glass and frame

Amount: $424.12
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears

Order

Natasha Jane Nash must pay Prestige Property Management Limited as agent for G and H Jeffreys $2,153.58 immediately, calculated as shown in table below:

The Bond Centre is to pay the bond of $2,080.00 (5885072-002) to Prestige Property Management Limited as agent for G and H Jeffreys immediately.
The claim for medical expenses (the ACC surcharge) is dismissed.

Reasons

Ms Iles represented the landlord. The tenant did not attend the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 18 March 2026. The landlord provided rent records which prove the amount of rent owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit 1 .
The tenant did not leave the premises including the lawns and gardens reasonably clean and tidy and did not remove all rubbish.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission 2 .
The following damage was caused during the tenancy. Glass in the front door was broken and had to be replaced. The frame had to be repaired. Walls inside the premises had to be repainted due to dog damage. Damaged curtains had to be replaced and hung. A pantry light had to be reattached.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. 1 See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA) 2 See sections 40(2)(a), 41 and 49B RTA
The amounts ordered are proved by invoices and photos and by the evidence Ms Iles gave at the hearing. The claim for medical expenses.
Ms Iles was attacked by the tenant’s dog following which she had to seek medical attention. She has claimed the cost of the surcharge after the ACC contribution.
The Tribunal cannot award that. The Accident Compensation Act 2001 3 prevents any Court or Tribunal awarding damages that are the result of an accepted ACC claim for personal injury. Result
The bond will be paid to the landlord.
After the deduction of the bond, the tenant will pay the landlord $2,153.58 which includes reimbursement of the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5478470 — net $2,153.58 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 18 March 2026	$1,411.43	Rent arrears to 18 March 2026
Cleaning	$575.00	Cleaning
Carpet cleaning	$180.00	Carpet cleaning
Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains	$625.03	Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains
Repair front door glass and frame	$424.12	Repair front door glass and frame
Paint interior walls (dog damage	$750.00	Paint interior walls (dog damage
Repaint front door after repairs	$240.00	Repaint front door after repairs
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,153.58
Total payable by Tenant to Landlord	$2,153.58

Claims and awards for application 5478470 — net $2,153.58 NZD. Verify on MoJ.

Rent arrears to 18 March 2026

Amount: $1,411.43
Awarded to: Landlord
Reason: Rent arrears to 18 March 2026

Cleaning

Amount: $575.00
Awarded to: Landlord
Reason: Cleaning

Carpet cleaning

Amount: $180.00
Awarded to: Landlord
Reason: Carpet cleaning

Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains

Amount: $625.03
Awarded to: Landlord
Reason: Remove rubbish, clean bins, reattach pantry lighting, lawns, supply and hang curtains

Repair front door glass and frame

Amount: $424.12
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears

Order

Natasha Jane Nash must pay Prestige Property Management Limited as agent for G and H Jeffreys $2,153.58 immediately, calculated as shown in table below:

The Bond Centre is to pay the bond of $2,080.00 (5885072-002) to Prestige Property Management Limited as agent for G and H Jeffreys immediately.
The claim for medical expenses (the ACC surcharge) is dismissed.

Reasons

Ms Iles represented the landlord. The tenant did not attend the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 18 March 2026. The landlord provided rent records which prove the amount of rent owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit 1 .
The tenant did not leave the premises including the lawns and gardens reasonably clean and tidy and did not remove all rubbish.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission 2 .
The following damage was caused during the tenancy. Glass in the front door was broken and had to be replaced. The frame had to be repaired. Walls inside the premises had to be repainted due to dog damage. Damaged curtains had to be replaced and hung. A pantry light had to be reattached.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. 1 See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA) 2 See sections 40(2)(a), 41 and 49B RTA
The amounts ordered are proved by invoices and photos and by the evidence Ms Iles gave at the hearing. The claim for medical expenses.
Ms Iles was attacked by the tenant’s dog following which she had to seek medical attention. She has claimed the cost of the surcharge after the ACC contribution.
The Tribunal cannot award that. The Accident Compensation Act 2001 3 prevents any Court or Tribunal awarding damages that are the result of an accepted ACC claim for personal injury. Result
The bond will be paid to the landlord.
After the deduction of the bond, the tenant will pay the landlord $2,153.58 which includes reimbursement of the filing fee.

Tenancy Tribunal case 5478470 — Property damage at 11A Howe Street, New Brighton, Christchurch 8083

At a glance

Tenancy Tribunal case 5478470 — Property damage at 11A Howe Street, New Brighton, Christchurch 8083

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions